Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Peabody, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
343 reviews
5 stars
170
4 stars
62
3 stars
36
2 stars
21
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some staff being friendly and accommodating while others are reported as rude and unhelpful.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and poorly prepared drinks, leading to frustration and dissatisfaction.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted issues with food quality and preparation.
Speed of Service
Customers frequently mentioned slow service, particularly when ordering inside, with some expressing frustration over long wait times.
Overall Experience
Overall, the location received mixed reviews, with some loyal customers enjoying their experiences while many others reported significant issues.
- HIhailey irwin6 days ago1.0I get my coffee here almost daily and recently they just keep messing up the order and when they try to fix it they still mess it up!! They also have an attitude when you ask them to make it correctly. idk what happened but they are definitely going down compared to how they used to be
- EMEmily MarquezNov 13, 20252.0Usually good unless it’s the older Hispanic women working. Always handing me a disgusting coffee then will take partial tip without confirming. Waste of money
- CFConner FaucherNov 11, 20251.0Was disrespected and talked down to by manager. Ordered an iced coffee and bacon egg and cheese and was charged about $9. Immediately after paying I saw the $6 meal that was what I ordered plus hashbrowns. I said oh that’s what I got plus more for less money, can I switch to that, get a refund and pay the $6. The woman taking my order said yes let me get my manager to show me how to do that. The manager refused to do it, belittled me, and spoke very rudely. The woman thought I was in the right and was clearly very uncomfortable, and unlike the manager who mocked me, was very apologetic and was trying to make it up to me. First of all, I should have been notified that there was a deal for what I ordered. Second of all I should have been refunded. Third of all, managers should not talk that way to customers.
- AAAnt-ManJun 7, 20251.0Cold Food. Coffee wasn't given out at the drive thru. Tried calling no one and there mother pickups. Worst Dunkin, whoever the manager is needs to fix this place ASAP. Won't return ever 0/10
- BKBenjamin KeenanJun 4, 20254.0I get my coffee here daily for the last 6 months. It’s right next to the job site I’m working on. The coffee is made alright but if you get a sweetened flavor they almost never seem to stir it. Also I have had some language barriers at this location because the primary language isn’t English. Overall if you don’t mind adding your own sweetener, or stirring your own coffee after it’s made it’s an ok spot. But there are far better Dunkin locations
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Peabody, MA?
Dunkin' in Peabody, MA is open daily from 4:00 AM to 10:00 PM.
Does the Dunkin' location at 117 Newbury St offer delivery services?
Yes, Dunkin' at 117 Newbury St provides delivery services every day during operating hours.
Can I order ahead using the Dunkin' mobile app at the Peabody location?
Absolutely, you can order ahead using the Dunkin' mobile app for a fast grab-and-go experience at this location.
What are some of the holiday specialty drinks available at Dunkin' in Peabody?
During the holiday season, Dunkin' offers specialty drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals are served at Dunkin' in Peabody?
Dunkin' serves breakfast, lunch, and brunch, including coffee, espresso, donuts, and breakfast sandwiches.
Is there a drive-thru available at Dunkin' on Newbury St in Peabody?
Yes, this Dunkin' location offers a convenient drive-thru service for customers.
What other services nearby could I visit along with Dunkin' in Peabody?
You can visit nearby places like Liquors and Smoke Shop for tobacco and liquor products, and JRM Hauling & Recycling for rental and recycling services, both convenient if you're in the area.
Are there any nearby places to relax or stay connected after visiting Dunkin'?
You might want to visit the Plaza Hotel nearby for accommodation or stop by Star Kreations Salon or Nicole Soucy Esthetics for beauty and spa services.
What options are available for customers interested in fitness or active lifestyles near Dunkin'?
Nearby, you can check out iLoveKickboxing-Peabody, MA, a kickboxing club and gym, perfect for fitness enthusiasts.
How can Dunkin' customers benefit from its proximity to automotive services?
If you need automotive services while grabbing a coffee, Peterson's Automotive INC and USA Speedy Auto and Tire Center are nearby for body shop and tire needs.