Dunkin'

3.8
350 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Peabody, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
117 Newbury St, Peabody, MA
01960, United States

Hours

Reviews

3.8
350 reviews
5 stars
174
4 stars
63
3 stars
37
2 stars
21
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and disappointment.

Cleanliness

Some reviews highlight the cleanliness of the location, while others mention unsatisfactory conditions.

Quality of Food and Drinks

There are complaints about the quality of food and drinks, including cold items and poorly made coffee.
  • SK
    Shane Kieran
    3 days ago
    5.0
    Cheated on my dunks diet again. Service was very friendly and polite. Thank you...
  • CM
    Cody Mclean
    Dec 30, 2025
    5.0
    This Dunkin is amazing! The staff is friendly and the quality of food/coffee is great! This location has a “fake” Dunkin’s inside used for regional training. It’s clear they’re doing it right here, and I wish every location was this good. It’s always a pleasure to stop by on the way to work.
  • SD
    stephen donovan
    Dec 13, 2025
    5.0
    Arrived 15min before closing. 4 of us returning from north of Boston to RI. Cold outside. Had hot chocolate and sandwich. Ate inside. Left a bit before closing. Well done. And thank you for helping us make our trip home. Fairly easy access on off rte 95/128. Would come again.
  • PC
    Peter Campbell
    Nov 26, 2025
    1.0
    This was the what Dunkin experience ever. I waited at the pickup window for over 5 minutes. Finally I had to go into the shop where staff didn't come close to speaking English. My order was nowhere to be found. Just really bad
  • HI
    hailey irwin
    Nov 18, 2025
    1.0
    I get my coffee here almost daily and recently they just keep messing up the order and when they try to fix it they still mess it up!! They also have an attitude when you ask them to make it correctly. idk what happened but they are definitely going down compared to how they used to be

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Peabody, MA?

Dunkin' in Peabody, MA is open daily from 4:00 AM to 10:00 PM.

Does the Dunkin' location at 117 Newbury St offer delivery services?

Yes, Dunkin' at 117 Newbury St provides delivery services every day during operating hours.