Dunkin'

3.8
230 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Peabody, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
162 Washington St, Peabody, MA
01960, United States

Hours

Reviews

3.8
230 reviews
5 stars
110
4 stars
51
3 stars
21
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional staff, with several instances of poor customer service experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including wrong items and poorly made beverages.

Coffee Quality

Feedback on coffee quality was mixed, with some praising it while others complained about burnt or watered-down coffee.

Drive-Thru Experience

The drive-thru was often criticized for being poorly designed and causing delays, with some customers experiencing damage to their vehicles.

Cleanliness and Amenities

Several customers noted the lack of public restrooms and cleanliness issues, impacting their overall experience.
  • BB
    Beto
    Nov 10, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Always a great stop! The coffee is fresh, food comes out quick, and the service is friendly. The place is clean and has a nice atmosphere — perfect for a quick breakfast or coffee break.
  • BL
    Bert Labbe
    Oct 11, 2025
    1.0
    The young lady with the glasses today was so ignorant messing up the order and said I asked for water then rolled her eyes at me I was furious never had that experience here
  • LP
    Laura Patten
    Aug 31, 2025
    1.0
    Every day my boyfriend gets coffee at this location and the beans are burnt or the cream is bad or he gets sweet n low instead of sugar. Also gets a chocolate frosted donut which is either old or they mess up and give him one with sprinkles. GET YOUR SHIT together
  • AA
    Ang Attardo
    Aug 23, 2025
    5.0
    The staff is extremely nice and know how to make a good coffee. Very welcoming and easy to talk to
  • MS
    Milly Santiago
    Aug 9, 2025
    5.0
    Great coffee

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Peabody, MA?

Dunkin' in Peabody is open Monday through Friday from 5:00 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' in Peabody offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services for customer convenience.