Dunkin'

3.8
233 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Peabody, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
162 Washington St, Peabody, MA
01960, United States

Hours

Reviews

3.8
233 reviews
5 stars
111
4 stars
51
3 stars
22
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Coffee Quality

Many reviews mentioned inconsistent coffee quality, with complaints about burnt or lukewarm coffee.

Cleanliness and Facilities

The location lacks public restrooms and has been described as unclean, with some customers expressing disappointment.

Speed of Service

While some customers praised the quick service, others noted long wait times and inefficiencies, especially during busy hours.
  • LC
    Luisa Capasso
    Dec 5, 2025
    1.0
    Where is Dunkin’ Donuts have ever been to the Staff that works? There are very lazy. You asked them to make a bagel with butter and cream cheese on it. What do they do? They just throw a bagel with some butter on the side no cream cheese. No nothing horrible Service. They don’t even pay attention to you when you speak to them. They’re too busy with their conversations. I will never go back to this Dunkin’ Donuts again never!
  • BB
    Beto
    Nov 10, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Always a great stop! The coffee is fresh, food comes out quick, and the service is friendly. The place is clean and has a nice atmosphere — perfect for a quick breakfast or coffee break.
  • BL
    Bert Labbe
    Oct 11, 2025
    1.0
    The young lady with the glasses today was so ignorant messing up the order and said I asked for water then rolled her eyes at me I was furious never had that experience here
  • LP
    Laura Patten
    Aug 31, 2025
    1.0
    Every day my boyfriend gets coffee at this location and the beans are burnt or the cream is bad or he gets sweet n low instead of sugar. Also gets a chocolate frosted donut which is either old or they mess up and give him one with sprinkles. GET YOUR SHIT together
  • AA
    Ang Attardo
    Aug 23, 2025
    5.0
    The staff is extremely nice and know how to make a good coffee. Very welcoming and easy to talk to

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Peabody, MA?

Dunkin' in Peabody is open Monday through Friday from 5:00 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' in Peabody offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services for customer convenience.