Chipotle Mexican Grill

3.1
718 reviews
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Business Details

210 Andover St, Peabody, MA
01960, United States
(978) 531-4857
https://locations.chipotle.com/ma/peabody/210-andover-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1114
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About

Mexican Restaurant
Chipotle Northshore Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
210 Andover St, Peabody, MA
01960, United States

Hours

Reviews

3.1
718 reviews
5 stars
262
4 stars
96
3 stars
51
2 stars
61
1 star
248

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported that the restaurant was dirty, with overflowing trash and unclean tables.

Service Quality

Numerous reviews highlighted poor service, including long wait times, unprofessional staff, and incorrect orders.

Food Quality

Customers frequently complained about undercooked rice, small portions, and missing ingredients, leading to dissatisfaction with the food.

Staff Attitude

Several reviews noted that staff members appeared disinterested or rude, contributing to a negative dining experience.
  • WJ
    Wood Jay
    Dec 20, 2025
    1.0
    The place is dirty and the rice is undercooked always. At least the employees are nice though…
  • CK
    Craig Koulopoulos
    Dec 16, 2025
    4.0
    Overall the food is great but about 1/2 the time the soda machine isn't working out can't produce ice.
  • VI
    Vladimir Ioska
    Dec 11, 2025
    5.0
    Closing shift are the best
  • JA
    Juan A
    Dec 7, 2025
    1.0
    Portions here are a joke, an absolute joke. Price is already outrageous and to get barely any food is disappointing.
  • MC
    Marcio Costa
    Nov 24, 2025
    1.0
    This Chipotle location is extremely disappointing. The place is dirty, the portions are ridiculously small, and the service is terrible. I ordered chicken and they barely put any food in the bowl, as if they were afraid to serve a normal amount. The staff is unprofessional and looks like they don’t care at all. Honestly, don’t waste your time or money here — this place is a complete mess and the food portions are almost nonexistent.
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Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill Northshore Mall located?

Chipotle Mexican Grill Northshore Mall is located at 210 Andover St, Essex, Peabody, MA 01960, inside North Shore Mall next to J. Crew on Level 1.

What are the operating hours for Chipotle Mexican Grill at Northshore Mall?

Chipotle Northshore Mall is open daily from 10:45 AM to 11:00 PM.