Brand Certified
Chipotle Mexican Grill
3.1(719 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
210 Andover St, Peabody, MA
01960, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(978) 531-4857
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ma/peabody/210-andover-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1114
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Northshore Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
719 reviews
5 stars
262
4 stars
96
3 stars
51
2 stars
61
1 star
249
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, with dirty tables and overflowing trash being common complaints.
Service Quality
Customers frequently reported poor service, including long wait times, unprofessional staff, and incorrect orders.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing undercooked rice, small portions, and missing ingredients.
Staff Attitude
Several reviews noted a lack of enthusiasm and professionalism among the staff, with some customers feeling ignored or rushed.
- TVThiago Vieira3 days ago2.0O atendimento é muito ruim
- KBKrash BandicootFeb 20, 20261.0sitting down just 10mins ago eating and I see to small mice run up under the booth in front of me. not 2 mins later a large mouse or small rat ran on top of my foot. Told a worker which told the manger and nothing was done about it. there still open. DOWN OUT RIGHT GROSS. DEFINITELY WILL NOT BE EATING THERE NO MORE!!!.... I thought about not writing this review but they did nothing about the situation my whole meal went in the trash!!! YOU WANT ME TO CONTACT YOU BUT THE LINK YOUR LEAVING DONT GO TO ANYTHING OTHER THAN THE CHIPOTLE WEBSITE!!!
- WJWood JayDec 20, 20251.0The place is dirty and the rice is undercooked always. At least the employees are nice though…
- CKCraig KoulopoulosDec 16, 20254.0Overall the food is great but about 1/2 the time the soda machine isn't working out can't produce ice.
- JAJuan ADec 7, 20251.0Portions here are a joke, an absolute joke. Price is already outrageous and to get barely any food is disappointing.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Northshore Mall located?
Chipotle Mexican Grill Northshore Mall is located at 210 Andover St, Essex, Peabody, MA 01960, inside North Shore Mall next to J. Crew on Level 1.
What are the operating hours for Chipotle Mexican Grill at Northshore Mall?
Chipotle Northshore Mall is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Northshore Mall offer pickup and delivery services?
Yes, Chipotle Northshore Mall offers both in-store pickup and delivery services for customer convenience.
How can I order Chipotle online or via app?
You can order Chipotle online at https://order.chipotle.com/ or download the Chipotle app from the App Store via https://apps.apple.com/us/app/chipotle/id327228455 for quick ordering.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Northshore Mall welcome LGBTQ customers?
Yes, Chipotle Northshore Mall welcomes LGBTQ customers and promotes an inclusive environment.
What payment methods are accepted at Chipotle Northshore Mall?
Chipotle Northshore Mall accepts credit cards and offers other services like catering, gift cards, and online orders.
What are some nearby places I can visit around Chipotle Northshore Mall?
Nearby places include ZENSHI Handcrafted Sushi for sushi, Sunglass Hut for eyewear, and I Love Milkshakes for desserts and milkshakes, all within North Shore Mall.
Can I combine a visit to Chipotle with other shopping destinations nearby?
Yes, after enjoying a meal at Chipotle, you can shop at nearby stores like ALDO for shoes, Banana Republic for clothing, and The Body Shop for cosmetics within North Shore Mall.
Are there entertainment options near Chipotle in Northshore Mall?
Yes, nearby entertainment options include Gametime Lanes & Entertainment for bowling and The Cheesecake Factory for dining and desserts nearby.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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- Official website
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