Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Palmer, MA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Palmer, MA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,049 reviews
5 stars
335
4 stars
290
3 stars
211
2 stars
89
1 star
124
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were numerous complaints about food being served cold, incorrect orders, and issues with food preparation.
Service Issues
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders, leading to a frustrating dining experience.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables, unsanitary conditions, and poorly maintained facilities.
Staff Performance
Mixed feedback on staff performance; some employees were praised for their friendliness and efficiency, while others were criticized for being rude or unprofessional.
Value for Money
Customers expressed concerns about the pricing relative to portion sizes and food quality, with some feeling it was overpriced for fast food.
- WSWaleea StDec 12, 20255.0Daves doubles the best!! I just had my best one yet plus frys were great too
- JBJULIE BRIGGSDec 7, 20252.0Went thru Drive thru. Cash only. Not a problem except nothing was hot. Lukewarm fries and burger buns weren't even warm And of course Chocolate frosty machine broken.
- MRMichael RicciutiNov 30, 20253.0When the food order is correct, it's good. Location can be difficult to pull in and out of, especially during peak hours
- SMsteven masonNov 26, 20251.0Horrible food actually gave me food poisoning going on two days now of stomach issues place should be shut down
- MLMorgan LabelleNov 21, 20255.0I usually don’t do this, but I had an incredible experience at Wendy’s today that I just had to share. There’s this amazing woman named Jade who went above and beyond for us. I know I’m not the most frequent diner, especially with two kids, and a single mother, But today, we decided to give Wendy’s a try, and Jade was nothing short of exceptional. She was incredibly compassionate, empathetic, and understanding. I’ve never met such a beautiful and caring person. I even called Wendy’s customer service and gave them a review, mentioning Jade’s name and location. It’s amazing how kind someone can be to a complete stranger. The food was hot, fast, and delicious. I’ll definitely be coming back to Wendy’s and recommending them to everyone I know. Especially because of her! ❤️
Frequently Asked Questions About Wendy's
Is 1213 Thorndyke St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through at 1213 Thorndyke St, Palmer, MA?
Wendy's drive-through is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Does the Wendy's at 1213 Thorndyke St serve breakfast?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Palmer, MA?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Thorndyke St?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's location at 1213 Thorndyke St for feedback or questions?
You can call the location directly at (413) 284-2809 or reach out to Wendy's Customer Care via their Contact page or phone at 888-624-8140.
Where can I find the menu and pricing for Wendy's in Palmer, MA?
Menu and pricing information is available at order.wendys.com or on the Wendy's mobile app after selecting the Palmer location.
Are there nearby fast food options other than Wendy's at 1213 Thorndyke St?
Yes, nearby fast food options include McDonald's and Domino's Pizza, which offer alternative burger and pizza choices respectively.
How can nearby automotive services around Wendy's at Thorndyke St assist customers?
Customers can visit nearby automotive repair shops like Kopec's Auto & Truck Service, Bertera Chevrolet, and Depot Auto Sales Inc for vehicle maintenance while grabbing food.
Are there any nearby financial services near Wendy's at 1213 Thorndyke St?
Yes, Southbridge Savings Bank, Western Union, Coinstar Kiosk - Bitcoin ATM, and Coinme provide various financial and ATM services near Wendy's, which can be convenient for customers.
Does the Wendy's location near Big Y World Class Market and Palmer Auto Wash provide drive-thru and dine-in options?
Yes, this Wendy's offers drive-thru service as well as dine-in seating, making it convenient for various customer preferences.