Brand Certified
Wendy's
3.6(1055 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1213 Thorndyke St, Palmer, MA
01069, United States
Certified by Wendy's • Mar 01, 2026
(413) 284-2809
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ma/palmer/1213-thorndyke-st
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Palmer, MA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Palmer, MA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.6
1,055 reviews
5 stars
337
4 stars
292
3 stars
211
2 stars
88
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, including issues with freshness and incorrect orders.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, as well as concerns about food handling.
Staff Attitude
There were numerous mentions of unprofessional behavior from staff, including rudeness and lack of engagement with customers.
- DKDemetrios KanavarosFeb 23, 20265.0Easily the best Wendy's in Palmer
- RRRyan RileyFeb 10, 20261.0Was told they weren't taking mobile orders in the drive thru and I'd have to come in. Came inside and sat for 20 minutes. No one addressed anyone at front counter. Everyone there was dragging there feet and moving at a snails pace. They only had a couple orders on their screen, but yet everything took way too long. The staff clearly don't care about how they do their job.
- JLJohn LFeb 9, 20261.0The saddest bacon fries you can pay for. I try to send a complaint online because I ordered via web, but since I don't have a receipt I can't even start by putting the restaurant number. So I'm not ordering from Wendy's. Rather deal with a local burger joint when I can yell at the owner and he/she can yell back at me; you know the human interaction we all need.
- MJMary JohnsonFeb 8, 20261.0The food was cold/old and there were missing items. My mistake waiting until after pulling away to check. A line had formed behind me, and it was too long to drive back through and ask for the missing items/fresh fries&nuggets. It's been about 6 months since I've gone here and it was a waste of money, same as always.
- WHWill HerringtonJan 30, 20265.010/10 experience. Food was the best Wendy’s meal I’ve had in a long time. Whoever the manager was (one with mask on) seemed to be killing it!
Frequently Asked Questions About Wendy's
Is 1213 Thorndyke St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through at 1213 Thorndyke St, Palmer, MA?
Wendy's drive-through is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Does the Wendy's at 1213 Thorndyke St serve breakfast?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Palmer, MA?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Thorndyke St?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's location at 1213 Thorndyke St for feedback or questions?
You can call the location directly at (413) 284-2809 or reach out to Wendy's Customer Care via their Contact page or phone at 888-624-8140.
Where can I find the menu and pricing for Wendy's in Palmer, MA?
Menu and pricing information is available at order.wendys.com or on the Wendy's mobile app after selecting the Palmer location.
Are there nearby fast food options other than Wendy's at 1213 Thorndyke St?
Yes, nearby fast food options include McDonald's and Domino's Pizza, which offer alternative burger and pizza choices respectively.
How can nearby automotive services around Wendy's at Thorndyke St assist customers?
Customers can visit nearby automotive repair shops like Kopec's Auto & Truck Service, Bertera Chevrolet, and Depot Auto Sales Inc for vehicle maintenance while grabbing food.
Are there any nearby financial services near Wendy's at 1213 Thorndyke St?
Yes, Southbridge Savings Bank, Western Union, Coinstar Kiosk - Bitcoin ATM, and Coinme provide various financial and ATM services near Wendy's, which can be convenient for customers.
Does the Wendy's location near Big Y World Class Market and Palmer Auto Wash provide drive-thru and dine-in options?
Yes, this Wendy's offers drive-thru service as well as dine-in seating, making it convenient for various customer preferences.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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