Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Palmer, MA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Palmer, MA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,040 reviews
5 stars
332
4 stars
288
3 stars
210
2 stars
87
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
While some customers praised the food, others reported issues such as undercooked items, excessive condiments, and food safety concerns.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and bathrooms, as well as issues with soda machines.
Staff Attitude
Many reviews mentioned rude or indifferent staff, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
- MCmichael crownerNov 14, 20252.0We're in the restaurant now. We're the only people here. My wife and I had our orders and hers is wrong??? Maybe this is why this place has 3 stars. I doubt anyone looks at reviews from the company.
- DRDwight ReimNov 12, 20254.0I recently gone to this establishment to try there chilli as I was ordering a 450 pound man waddled in shouting about how he needs the chilli really bad and threw a PS4 controller at the cashier I found out his name was Sam and he sells vacuum parts other than that great service definitely will come back
- TATymofiy AkimovNov 6, 20255.0food was fresh. service awesome.
- LMLucy MayNov 4, 20251.0count your days wendy’s
- RPRichard PaceOct 25, 20252.0We like the spicy chicken but the bread on all their sandwiches are not to our taste...like Wonder Bread ... you wonder what it is made of ... the baconator was fairly tasteless. My wife really wanted a frosty (chocolate of course) and they were out
Frequently Asked Questions About Wendy's
Is 1213 Thorndyke St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Palmer, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Palmer, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (413) 284-2809.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1213 Thorndyke St Wendy’s serve breakfast?
Yes, this Wendy’s location in Palmer, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 1213 Thorndyke St, Palmer, MA?
Wendy's drive-through is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Does the Wendy's at 1213 Thorndyke St serve breakfast?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Palmer, MA?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Thorndyke St?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's location at 1213 Thorndyke St for feedback or questions?
You can call the location directly at (413) 284-2809 or reach out to Wendy's Customer Care via their Contact page or phone at 888-624-8140.
Where can I find the menu and pricing for Wendy's in Palmer, MA?
Menu and pricing information is available at order.wendys.com or on the Wendy's mobile app after selecting the Palmer location.
Are there nearby fast food options other than Wendy's at 1213 Thorndyke St?
Yes, nearby fast food options include McDonald's and Domino's Pizza, which offer alternative burger and pizza choices respectively.
How can nearby automotive services around Wendy's at Thorndyke St assist customers?
Customers can visit nearby automotive repair shops like Kopec's Auto & Truck Service, Bertera Chevrolet, and Depot Auto Sales Inc for vehicle maintenance while grabbing food.
Are there any nearby financial services near Wendy's at 1213 Thorndyke St?
Yes, Southbridge Savings Bank, Western Union, Coinstar Kiosk - Bitcoin ATM, and Coinme provide various financial and ATM services near Wendy's, which can be convenient for customers.
Does the Wendy's location near Big Y World Class Market and Palmer Auto Wash provide drive-thru and dine-in options?
Yes, this Wendy's offers drive-thru service as well as dine-in seating, making it convenient for various customer preferences.