Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned poor food quality, including stale, cold, or burnt items.
Cleanliness
The restaurant was often described as dirty, with unclean restrooms and dining areas.
Staffing Problems
Several customers noted that the location appeared understaffed, leading to delays and poor service.
MS
Micky Steven
2 days ago
1.0
Have been waiting in the drive thru for 15 mins, they told me they can only take 1 car at a time and have been sitting infront of the microphone to make my order, slowest worst experience EVER!! I make my order sausage burrito and a hash brown after 24 mins of waiting almost a half hour and they don’t have any… “we’re out” well make it then! Worst McDonald’s every
KB
Kim Brown
3 days ago
1.0
Would leave a zero if a could. Terrible service! You literally just sit at the drive through and nobody greets or waits on you.
JO
Josh Ocasio
Feb 22, 2026
1.0
Absolutely horrible experience, placed an order through the app, waited more than long enough, came to the store and it was not ready, kept telling me it's a drive thru order when in fact it wasn't it says on screen PICKUP AT COUNTER, they acted like I was trying to scam them out of a 6 dollar meal 🤣 when I finally was hastily handed the food I ordered by the ever so rude manager, I was given the wrong drink, I ordered sweet tea and a small cup was shoved at me, after the horrible in store experience I go to eat my food and this is just INEDIBLE, stale burger that seems like its been sitting around all day, old soggy nasty fries and of course no sauce for my rock hard nuggets.
DO BETTER because you're gonna lose your whole customer base unless that's what you're aiming for...
MT
Morgan Talbot
Feb 17, 2026
1.0
Used to be one of my favorite locations, it's TERRIBLE now. Last week my husband waited 30 minutes to get our food all for them to her it wrong and he waited another 15 mins for them to correct it. I decided to come here thinking maybe they just had a rough night, for the SAME EXACT thing to happen! I'm still waiting as. I write this. I needed them to fix 2 cheeseburgers and it's been 10-15 mins and there's very few customers in here. It would've been faster making the extra drive to Stafford
FV
Francis Venne
Feb 16, 2026
2.0
first time ive ever been told they didnt want to make what i ordered because it was too close to lunch to make more eggs for the sandwich i ordered, after that i had to wait 45 for two small frys and a 6 piece nugget place is a dump
What are the regular dining hours at McDonald's on Thorndike Street, Palmer?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Is the drive-thru service at this McDonald's location available late at night?
Yes, the drive-thru hours extend until 1:00 AM from Thursday through Saturday, and until midnight on other days.
Can I order McDonald's food for delivery, and what are the delivery hours?
Yes, McDonald's offers delivery daily from 5:00 AM until midnight or 1:00 AM depending on the day. You can order online at their delivery website or via their app.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
What payment methods are accepted at McDonald's on Thorndike Street?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's restaurant located?
It is located at 1184 Thorndike Street, Palmer, MA 01069, USA.
Are there any fast food options near McDonald's on Thorndike Street?
Yes, Wendy's is a nearby fast food restaurant offering burgers and other menu items, located close to McDonald's.
What nearby places can I visit after grabbing food at McDonald's?
You can visit Big Y World Class Market for groceries or browse their pharmacy and wellness center nearby. For a coffee or donut, Dunkin' is also close by.
Is there a gas station near the McDonald's on Thorndike Street?
Yes, both Shell and Alltown gas stations are nearby, which can be convenient if you want to refuel your vehicle before or after your meal.
Does this McDonald's offer free WiFi and mobile ordering options?
Yes, the location provides free WiFi and supports mobile ordering and mobile offers to enhance your experience.
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