Dunkin'

3.8
462 reviews
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Business Details

1559 N Main St, Palmer, MA
01069, United States
(413) 284-0163
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palmer, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1559 N Main St, Palmer, MA
01069, United States

Hours

Reviews

3.8
462 reviews
5 stars
208
4 stars
105
3 stars
61
2 stars
29
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews mentioned issues with food preparation, including burnt items and incorrect orders.

Cleanliness

Some customers noted cleanliness in the store, but others reported unsanitary conditions.

Order Accuracy

There were numerous complaints about orders being incorrect or incomplete, particularly with mobile orders.

Staff Attitude

Customer experiences with staff varied widely, with some reporting friendly service while others encountered rude behavior.
  • EB
    E Boogie
    4 days ago
    1.0
    Telling me you're not "allowed" to heat up an item for me because it will burn me..... it's about the LAZIEST play I've ever seen. Every other branch can heat it up.... why in the hell would I want cold bacon? Genuinely insane behavior from this one horse town.
  • EM
    Elizabeth Murphy
    Jan 2, 2026
    5.0
    Tried the grilled cheese bacon jam sandwich...yummy
  • GP
    Gabby Potenti
    Nov 26, 2025
    1.0
    This Dunkin’s is trash, they never get any coffee right and when asked to fix it they refuse to fix your coffee. I’m never going to this Dunkin’s again they are literal trash. The workers are always rude and not one person there clearly likes their job. If you don’t want to make a coffee correctly find a different job.
  • KC
    Kyle Call
    Oct 30, 2025
    1.0
    Burnt my bagel to a crisp, like a charcoal Briquet, 2 days in a row. What I don't understand is, how does a person preparing that food, take a look at it, and think it's fine to serve somebody? It amazes me, how you can go into one place, and get such crappy food, and service, but then go into the other dunkin right up the road , and it's perfect. It's always a people problem.
  • GP
    Glenn “Panda”
    Oct 16, 2025
    1.0
    They were closed before 7 pm. Not right
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Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Palmer, MA?

Dunkin' in Palmer, MA is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Palmer offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services with delivery available from 5:00 AM to 8:00 PM daily.