McDonald's

3.6
1229 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
26 A Sutton Ave, Oxford, MA
01540, United States

Hours

Reviews

3.6
1,229 reviews
5 stars
420
4 stars
283
3 stars
256
2 stars
107
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff while others report rude behavior and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers noted cleanliness and good maintenance, while others reported dirty tables and unsanitary conditions.

Food Quality

Food quality is inconsistent, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared items.

Staff Performance

Staff performance varies significantly, with some employees receiving high praise for their friendliness and efficiency, while others are criticized for poor management and attitude.
  • DA
    David Almeyda
    Dec 14, 2025
    5.0
    I go usually in the Morning (i have had good experiences at night), and this McDonalds has always been good to me and their friendliness stands out. I travel a big commute for work and im normally roasting the McDonalds around this state, but this one is one that I go out of my way to travel a town over to visit (i dont like the one in my town).
  • DD
    dcavic6157
    Dec 10, 2025
    2.0
    Food always served warm and fairly quickly for a number 2 large with a coke. Cashiers are kids but seem very entitled and rude. Most of the staff don't make eye contact, no thank yous or any kind of hospitality. One in Uxbridge off 146a has much better staff and same or better quality of food.
  • AM
    armand mass
    Dec 3, 2025
    4.0
    It's McDonald's.
  • AP
    Annemarie Prokop
    Nov 12, 2025
    4.0
    1 of the few nice McDonald's around, very clean
  • JF
    Jonathan Ford
    Oct 24, 2025
    1.0
    I wish I could leave a better review because the morning staff here are some of the nicest, hardest workers. The night shift at this location is beyond a clown show. Always arguing with each other openly and hands down, some of the most incompetent adults I've ever had the displeasure of doing business with. Tonight they lost my order, asked me to pull up to the door, and then proceeded to serve every car behind me before I went in and asked where my order was. I assume the manager (blue shirt older lady) hardly had the qualifications to clean toilets let alone run a shift at a fast food restaurant. Waited about 20 minutes to get my order. At a McDonald's. Do better

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Oxford, MA?

McDonald's in Oxford, MA is open daily from 5:00 AM to midnight.

When is the drive-thru available at McDonald's Oxford location?

The drive-thru is open every day from 5:00 AM to midnight.