McDonald's

3.6
1224 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
26 A Sutton Ave, Oxford, MA
01540, United States

Hours

Reviews

3.6
1,224 reviews
5 stars
420
4 stars
281
3 stars
255
2 stars
106
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.

Cleanliness

Several customers noted cleanliness issues in the dining area and bathrooms, impacting their overall experience.

Staff Performance

While some staff members received commendations for their friendliness and efficiency, others were criticized for poor management and lack of professionalism.
  • AP
    Annemarie Prokop
    Nov 12, 2025
    4.0
    1 of the few nice McDonald's around, very clean
  • JF
    Jonathan Ford
    Oct 24, 2025
    1.0
    I wish I could leave a better review because the morning staff here are some of the nicest, hardest workers. The night shift at this location is beyond a clown show. Always arguing with each other openly and hands down, some of the most incompetent adults I've ever had the displeasure of doing business with. Tonight they lost my order, asked me to pull up to the door, and then proceeded to serve every car behind me before I went in and asked where my order was. I assume the manager (blue shirt older lady) hardly had the qualifications to clean toilets let alone run a shift at a fast food restaurant. Waited about 20 minutes to get my order. At a McDonald's. Do better
  • DG
    Daniel Groat
    Oct 19, 2025
    2.0
    I had to wait 15 minutes in the drive thru just to get two briskets and a soda. I watched as the two people behind me drove off with out their orders do to the wait time. They made me late for work.
  • SS
    SSSniperkid09
    Oct 17, 2025
    1.0
    Took a long time to acknowledge us and was mean and didn’t feel welcome. Felt like a chore
  • DN
    Drew Nieber
    Oct 17, 2025
    1.0
    Took an incredibly long time for the staff to even acknowledge us, (it was very busy), but when they did they were very rude and the food took a long time to come out.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Oxford, MA?

McDonald's in Oxford, MA is open daily from 5:00 AM to midnight.

When is the drive-thru available at McDonald's Oxford location?

The drive-thru is open every day from 5:00 AM to midnight.