A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Mixed reviews on staff professionalism; some employees are praised for helpfulness while others are criticized for rudeness and lack of engagement.
Store Cleanliness
Generally noted as clean and well-organized, with some customers appreciating the spacious layout.
Product Quality
Good selection of fresh produce and quality items, but some complaints about high prices and poor quality in certain departments like deli and meat.
Checkout Experience
Issues reported with self-checkout systems and long wait times at the deli counter, leading to frustration among customers.
Location and Accessibility
Convenient location for tourists and locals, but some customers expressed concerns about safety and accessibility of entrances/exits.
KM
Keith Moore
Nov 16, 2025
5.0
This Stop and Shop is very well stocked with both food and general household needs. It’s a one stop place to go for stocking up for your Cape Cod holiday. The seafood selections are not great, but there are plenty of places to get fresh seafood nearby.
JH
Jon Haarman
Nov 7, 2025
5.0
The remodel looks very nice, I just need to relearn the new layout.
NN
Nick
Nov 5, 2025
4.0
Stop & Shop has noticeably lowered prices as advertised, though there’s still room for further reductions. The store is well-organized with plenty of parking, a great variety of products—especially the ice cream section—and fresh, beautiful flowers.
EB
Ebony Brown
Nov 1, 2025
2.0
Nice store overall. Biggest complaint was when my party and I went to check out in a lane that was open, and a young lady was on her phone the entire time. No hello, no how are you, not even a thank you for coming. Just handed us the receipt and kept talking on her phone. Completely unprofessional. Not sure what the managers were doing or how this was even allowed, but seem like they all need some training.