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Dunkin'

3.8
(261 reviews)

Business Details

(508) 240-0077
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orleans, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
136 Cranberry Highway, Orleans, MA
02653, United States

Hours

Reviews

3.8
261 reviews
5 stars
125
4 stars
51
3 stars
33
2 stars
18
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with long wait times and inconsistent order accuracy.

Staff Behavior

Feedback indicated a mix of friendly and unprofessional staff interactions, with some customers experiencing disrespectful behavior.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in food preparation areas and overall store conditions.

Product Quality

While some customers enjoyed the coffee and donuts, others reported issues with incorrect orders and food quality.

Busy Environment

The location is often busy, leading to longer wait times and overwhelmed staff.
  • SI
    Svetlana Iaroslavleva
    Feb 2, 2026
    1.0
    Just wanted to connect to corporate! Service on that location horrible. DoorDash delivery ignored,Management very rude.
  • BO
    Billy Olden
    Nov 28, 2025
    1.0
    It was like if you hired a bunch of teens of the street to run a business. Staff was behind the counter, goofing around with each other for 5 Minutes before someone came over to take my order. When I did get my large coffee, the staff member haphazardly spilled out half of it when he caught the cup, and then looked at half of my coffee spilt out and flippantly remarked “Hey at least I caught it!’ and walked away without offering a new coffee or anything. It was very frustrating and I will never come back to this location.
  • RR
    Richard
    Nov 12, 2025
    1.0
    At Dunkin on 11/12/25, 3:00 pm. There was no one behind the counter for 5 minutes as several of us waited. The picture reveals the condition of the food preparation area. I wonder who owns this franchise?
  • MC
    Mandy christianson
    Nov 10, 2025
    1.0
    The manager was disrespectful claiming I was being rude when I was not I had to leave without placing my order cause I Felt extremely disrespected angry I felt like she was completely unprofessional I will not be coming back to this location
  • II
    Ian
    Nov 4, 2025
    1.0
    Not "fast food" if it takes them 25 minutes to make something

Frequently Asked Questions About Dunkin'

What are the Dunkin' Orleans location hours?

Dunkin' in Orleans is open Monday to Saturday from 5:00 AM to 5:00 PM, on Tuesday until 4:00 PM, Thursday until 4:30 PM, and Sunday from 5:00 AM to 4:00 PM.

What seasonal drinks are currently available at Dunkin' Orleans?

The holiday menu features the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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