Dunkin'

3.8
255 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

136 Cranberry Highway, Orleans, MA
02653, United States
(508) 240-0077
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orleans, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
136 Cranberry Highway, Orleans, MA
02653, United States

Hours

Reviews

3.8
255 reviews
5 stars
121
4 stars
51
3 stars
33
2 stars
18
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many orders taking longer than expected, often exceeding 25 minutes.

Cleanliness

Multiple reviews highlighted concerns about cleanliness, with reports of dirty interiors and unsanitary food handling practices.

Staff Attitude

Customer experiences with staff varied widely; some praised friendly service while others noted unprofessional behavior and lack of attentiveness.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Product Quality

While some customers enjoyed the coffee and donuts, others reported dissatisfaction with food quality, including stale items and poorly made drinks.
  • RR
    Richard
    Nov 12, 2025
    1.0
    At Dunkin on 11/12/25, 3:00 pm. There was no one behind the counter for 5 minutes as several of us waited. The picture reveals the condition of the food preparation area. I wonder who owns this franchise?
  • MC
    Mandy christianson
    Nov 10, 2025
    1.0
    The manager was disrespectful claiming I was being rude when I was not I had to leave without placing my order cause I Felt extremely disrespected angry I felt like she was completely unprofessional I will not be coming back to this location
  • II
    Ian
    Nov 4, 2025
    1.0
    Not "fast food" if it takes them 25 minutes to make something
  • SL
    Stephen Lutke
    Aug 28, 2025
    1.0
    Slow service and employees that could not care about their own existence, never mind ones that grab food right off the shelf and start eating it in front of customers, very appetizing store to walk into.
  • LA
    Lillith Analism
    Aug 18, 2025
    1.0
    A girl named Kayden took my order and it was horrible! She didn’t even make eye contact, was on the phone the whole time, and when she grabbed my donut she used her bare hand and squished it! I politely asked her why would you do that and she said because im a mean old grouch… i literally just asked for a donut. I don’t think ill ever go here again
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the Dunkin' Orleans location hours?

Dunkin' in Orleans is open Monday to Saturday from 5:00 AM to 5:00 PM, on Tuesday until 4:00 PM, Thursday until 4:30 PM, and Sunday from 5:00 AM to 4:00 PM.

What seasonal drinks are currently available at Dunkin' Orleans?

The holiday menu features the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.