Wendy's

3.5
1037 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1412 Boston Providence Turnpike, Norwood, MA
02062, United States

Hours

Reviews

3.5
1,037 reviews
5 stars
380
4 stars
220
3 stars
176
2 stars
86
1 star
175

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food is generally reported as good, fresh, and tasty, though there are instances of cold or poorly prepared items.

Service Speed

Service speed is inconsistent, with many customers experiencing long wait times, especially during late-night hours.

Order Accuracy

There are frequent complaints about incorrect orders, with items missing or prepared incorrectly.

Cleanliness

The cleanliness of the restaurant varies, with some reports of dirty tables and unsanitary conditions in the bathrooms.

Customer Service

Customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude or inattentive.
  • HA
    hayaa alsalem
    6 days ago
    5.0
    The workers are all very nice and paitent. They have very good manners and the place is also very clean and never have seen it dirty. The food is also really good and never had have any complications with this Wendys.
  • BM
    barbara moore
    Nov 3, 2025
    5.0
    My grandchildren love Wendy's chicken nuggets!
  • GS
    GaB S
    Oct 29, 2025
    5.0
    Used the self service to order my food..place was clean overall and staff was friendly
  • JR
    James Ransom
    Oct 9, 2025
    5.0
    Food was good of course but the wait times are crazy late night
  • NN
    Nichole
    Oct 2, 2025
    1.0
    This is the WORST Wendy’s I have ever ordered from they forgot my frosty, the chicken sandwich I asked for plain and it had mayo and cheese, the fries and the nuggets were cold. The customer service is TERRIBLE. The food is NASTY! Do not eat here!

Frequently Asked Questions About Wendy's

Is Boston Providence Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.