Service Speed
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated a lack of professionalism and rudeness among staff, with some customers feeling ignored or disrespected.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food preparation areas.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are exceptions to the overall poor service.