Stop & Shop

4.0
741 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1415 Providence Highway, Norwood, MA
02062, United States

Hours

Reviews

4.0
741 reviews
5 stars
328
4 stars
214
3 stars
104
2 stars
31
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.

Pricing Issues

Many customers expressed dissatisfaction with high prices and frequent pricing discrepancies at checkout.

Store Cleanliness

The store was generally noted as clean and well-organized, although some reviews mentioned issues with maintenance and cleanliness in specific areas.

Product Availability

Customers reported inconsistent stock levels, with some items frequently unavailable or expired.

Self-Checkout Problems

Several reviews pointed out frustrations with self-checkout machines, including errors and lack of assistance from staff.
  • EF
    Elvin Fernandez
    Nov 15, 2025
    5.0
    Insuperable buenas carnes fresca
  • JS
    James Sonia
    Oct 30, 2025
    1.0
    Then when I go to stop & shop it's always difficult situation if I try to use my EBT card thily thank you very difficult and don't want to give me the cash back
  • LF
    Lisa Freitas
    Oct 21, 2025
    1.0
    Incompetent Grocery person named Stoli who is always a problem, doesnt listen to customer at Self Serve in Norwood would not listen to my Aunt, shorted her $15. When my Aunt went to the supervisor Sara Will, Sara ignored her, wouldn't check the slip that showed OTC purchase, my aunt paid double for groceries she did get and $15. for what she "didnt" get. Supervisor threatened my 70 year old Aunt and cheated her out of her money. I, as a former Prosecutor and Attorney, will file a report with the Attorney Generals Office, Consumer Protection Unit, and take Manager and Supervisor to Court for abusing and verbally assaulting my Aunt. Pressing charges for theft as well. Service woman at Self Serve , Stoli always discards any help customers need.
  • DD
    Dianne
    Aug 20, 2025
    5.0
    Grocery store with large parking lot, usually open until 10pm. Wheelchair accessible including bathrooms. The usual fresh fruit & vegetables, deli, canned goods, breads, dairy & frozen. Cleaning and paper goods, pet food etc. I think there is some fresh baking on site? Some self serve registers - take your own bags for all registers, although I think paper may be free. Can and bottle return in outside room. Citizen’s bank inside store. Pleasant staff in clean store.
  • GR
    gayle roberts
    Aug 20, 2025
    2.0
    Prices are awful

Frequently Asked Questions About Stop & Shop

What is Stop & Shop and where is it located?

Stop & Shop is a neighborhood grocer for over 100 years, located at 1415 Providence Highway, Norwood, MA 02062, USA.

What are the operating hours of Stop & Shop in Norwood?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.