Stop & Shop

4.0
745 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1415 Providence Highway, Norwood, MA
02062, United States

Hours

Reviews

4.0
745 reviews
5 stars
330
4 stars
214
3 stars
104
2 stars
31
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous complaints about rude and unhelpful staff, particularly at self-checkout and during customer interactions.

Pricing Issues

Customers frequently noted high prices compared to competitors, with many items not ringing up at advertised sale prices.

Store Condition

Mixed reviews on cleanliness and organization, with some customers reporting dirty floors and poorly stocked shelves.

Racial Profiling

Several reviews highlighted experiences of racial profiling and discrimination, leading to a negative shopping atmosphere for some customers.

Product Quality

Concerns raised about expired or outdated products, particularly in the produce and deli sections.
  • JH
    Jayden Hinds
    6 days ago
    1.0
    this store is the worse stop and shop on the planet. whoever is supervisor at this stop and shop treats their employees like actual garbage. she gets into altercations with her employees and doesn’t care for their wellbeing. the supervisor also likes to scream and employees in front of customers for no reason, creating a hostile environment. did i also forget to manage that there are rats on the premises INSIDE of the produce isles?
  • TT
    TH
    Dec 27, 2025
    1.0
    The sale sign shows 21.6 fl oz Dawn dishwashing liquid on sale for $2.99 after digital coupon clipped. At the cash register, it rings up the original price. I pin point this error to the sale assistant with the photo. She refuses to give me the item for free or even honor me a lower price. She says that is the wrong size. Obviously, Stop & Shop has VIOLATED the Massachusetts Consumer Protection Law. Moreover, 8 pieces of fried chicken were advertised for $5.99. This sale price was attractive. I went to this store to check it out, but I did not see them anywhere. I asked the food preparer. She said to come back in 35 minutes. I went back 1 hour later, but I still did not see this advertised sale item. What a WASTE of time and gas for shopping here, but got nothing!
  • SS
    strob28
    Dec 24, 2025
    1.0
    I love stop & shop. It’s my go to store to shop. Unfortunately, I’ve been experiencing racism at the stop & shop in Norwood, Ma. Everything from being rude to putting my bread in bags with cans to allowing the white customers to go through 12 items or less line but not the people of color. It’s sad because I grew up with stop & shop being my supermarket.
  • EF
    Elvin Fernandez
    Nov 15, 2025
    5.0
    Insuperable buenas carnes fresca
  • JS
    James Sonia
    Oct 30, 2025
    1.0
    Then when I go to stop & shop it's always difficult situation if I try to use my EBT card thily thank you very difficult and don't want to give me the cash back

Frequently Asked Questions About Stop & Shop

What is Stop & Shop and where is it located?

Stop & Shop is a neighborhood grocer for over 100 years, located at 1415 Providence Highway, Norwood, MA 02062, USA.

What are the operating hours of Stop & Shop in Norwood?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.