Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
603 reviews
5 stars
211
4 stars
128
3 stars
99
2 stars
55
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and efficient service, there were significant complaints about rude staff and unprofessional behavior from management.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Cleanliness
The restaurant was generally reported as clean, but there were complaints about dirty tables and bathrooms needing more upkeep.
Food Quality
Food was often described as hot and fresh, but there were instances of cold or stale items, particularly fries.
Customer Experience
Overall, customer experiences varied widely, with some enjoying their visits while others reported negative interactions and dissatisfaction.
- MAMr. AuraNov 2, 20251.0The evening Hispanic female manager was so disrespectful and served me cold food because I told her I asked for light ice but the cup was full of ice. She got mad and I could hear her calling me names and calling me stupid and that I don't know what light ice is. I will never be back. If management is reading this she needs to be fired for the things she said. She doesn't know I speak fluent Spanish. I understood everything she said. If she talked about me for just saying too much ice then she is probably a terrible person and employee. NEGATIVE 100 STARS!!!!
- AAalstarr6228Oct 26, 20255.0Always come in to McDonald's in Norwood on Broadway St. and the service is always great. The food is always hot and the staff welcomes all the customers with smiles. Karla is one of the managers there doing a great job with her team getting the orders out in a timely manner. The restaurant has a great crew back there. Can't give her enough credit for going above and beyond, lol. I can't wait to go back.
- SHSteve HurleyOct 3, 20255.0This is an exceptionally good McDonald's and everyone who works there seems happy. Always served with a smile, even though it's fast food.
- RHRobert HoffmanSep 17, 20255.0Great Mcds the manager and all the employees Fantastic. One of my favorites. Very efficient outstanding employees. Highly Recommend keep up the great work. 🤗👍👍
- MVMario VicenteSep 2, 20254.0Hungry kids say no more
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 32 Broadway, Norwood, MA?
McDonald's at 32 Broadway, Norwood, MA is open daily from 5:00 AM to midnight.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 32 Broadway offers drive-thru service daily from 5:00 AM to midnight.
Can I order McDonald's delivery from this location?
Yes, delivery is available daily from 5:00 AM to 11:29 PM with options including curbside pickup, no-contact delivery, and same-day delivery.
How can I place an order online for McDonald's at this location?
You can place an order online through the McDonald's delivery site at https://mcdonalds.order.online/business/-5579 or the quick link https://mcdonalds.smart.link/jfeqnrnmr.
Which payment options are accepted at McDonald's 32 Broadway location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's at 32 Broadway have any mobile apps for ordering?
Yes, customers can use the McDonald's App available for iOS and Android to order and earn rewards.
What services are offered at McDonald's Norwood location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there any nearby dining options if I want to explore other restaurants around McDonald's 32 Broadway?
Yes, nearby dining options include Broadway Pizza and Grill, Papa John's Pizza, Boston Market, Subway, and Crushed Peppers, all within close proximity for varied dining experiences.
What nearby places can I visit for entertainment or family activities after dining at McDonald's?
Nearby entertainment options include Norwood Sport Center with bowling and Jam Time amusement park offering playground and park activities, perfect for family outings.
Are there useful services near McDonald's such as pharmacies or salons?
Yes, nearby services include Norwood Pharmacy for medical needs and Dellaria Salon and Supercuts for hair and beauty services.