McDonald's

3.5
605 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
32 Broadway, Norwood, MA
02062, United States

Hours

Reviews

3.5
605 reviews
5 stars
213
4 stars
128
3 stars
98
2 stars
55
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and efficient, while others are reported to be rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality varies; some customers report hot and fresh food, while others mention cold or stale items.

Cleanliness

Inconsistent cleanliness reported, with some customers noting dirty tables and bathrooms.

Management Issues

Concerns about management behavior, with reports of unprofessional attitudes affecting customer experiences.
  • MB
    Mr. Dana Baumgartner
    1 day ago
    5.0
    Fast and fresh food friendly drive thru
  • VN
    Vien Nguyen
    Dec 18, 2025
    1.0
    I ordered breakfast online at 10:00am and went to pick it up at 11:40am. Breakfast ends at 10:30 so technically I was a hour late to pick up my order. They told me they don’t have my order because it’s lunch time, which is understandable. But you’re telling me they threw away my order right after breakfast ends? They couldn’t leave the order there until I come pick it up?
  • JF
    John Flood
    Dec 11, 2025
    5.0
    Love their coffee
  • MA
    Mr. Aura
    Nov 2, 2025
    1.0
    The evening Hispanic female manager was so disrespectful and served me cold food because I told her I asked for light ice but the cup was full of ice. She got mad and I could hear her calling me names and calling me stupid and that I don't know what light ice is. I will never be back. If management is reading this she needs to be fired for the things she said. She doesn't know I speak fluent Spanish. I understood everything she said. If she talked about me for just saying too much ice then she is probably a terrible person and employee. NEGATIVE 100 STARS!!!!
  • AA
    alstarr6228
    Oct 26, 2025
    5.0
    Always come in to McDonald's in Norwood on Broadway St. and the service is always great. The food is always hot and the staff welcomes all the customers with smiles. Karla is one of the managers there doing a great job with her team getting the orders out in a timely manner. The restaurant has a great crew back there. Can't give her enough credit for going above and beyond, lol. I can't wait to go back.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 32 Broadway, Norwood, MA?

McDonald's at 32 Broadway, Norwood, MA is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 32 Broadway offers drive-thru service daily from 5:00 AM to midnight.