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McDonald's

3.5
(607 reviews)

Business Details

32 Broadway, Norwood, MA
02062, United States
(781) 769-4915
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
32 Broadway, Norwood, MA
02062, United States

Hours

Reviews

3.5
607 reviews
5 stars
215
4 stars
128
3 stars
98
2 stars
54
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and unprofessionalism from management.

Order Accuracy

Many customers have reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Food Quality

Food quality varies, with some customers enjoying hot and fresh meals, while others complain about cold food and stale items.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some reviews noting a clean environment while others mention dirty tables and bathrooms.

Management Issues

Several reviews highlight problems with management, including disrespectful attitudes and poor handling of customer complaints.
  • NB
    Nathan Bishop
    Jan 16, 2026
    5.0
    One of the good ones!
  • MB
    Mr. Dana Baumgartner
    Jan 11, 2026
    5.0
    Fast and fresh food friendly drive thru
  • VN
    Vien Nguyen
    Dec 18, 2025
    1.0
    I ordered breakfast online at 10:00am and went to pick it up at 11:40am. Breakfast ends at 10:30 so technically I was a hour late to pick up my order. They told me they don’t have my order because it’s lunch time, which is understandable. But you’re telling me they threw away my order right after breakfast ends? They couldn’t leave the order there until I come pick it up?
  • JF
    John Flood
    Dec 11, 2025
    5.0
    Love their coffee
  • MA
    Mr. Aura
    Nov 2, 2025
    1.0
    The evening Hispanic female manager was so disrespectful and served me cold food because I told her I asked for light ice but the cup was full of ice. She got mad and I could hear her calling me names and calling me stupid and that I don't know what light ice is. I will never be back. If management is reading this she needs to be fired for the things she said. She doesn't know I speak fluent Spanish. I understood everything she said. If she talked about me for just saying too much ice then she is probably a terrible person and employee. NEGATIVE 100 STARS!!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 32 Broadway, Norwood, MA?

McDonald's at 32 Broadway, Norwood, MA is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 32 Broadway offers drive-thru service daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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