Brand Certified
McDonald's
3.6(1904 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
31 Providence Hwy, Norwood, MA
02062, United States
Certified by McDonald's • Mar 01, 2026
(781) 352-4414
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,904 reviews
5 stars
719
4 stars
417
3 stars
305
2 stars
136
1 star
327
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Food Quality
Mixed reviews on food quality, with some praising freshness while others complained about cold or stale items.
Cleanliness
While some customers noted cleanliness, others described the restaurant as dirty and in need of deep cleaning.
Order Accuracy
Many customers experienced issues with incorrect orders and poor handling of complaints.
Play Area
The indoor playground was appreciated by families, making it a preferred location for those with children.
- LFLinda FungFeb 25, 20261.0Feb 25, 2026. Norwood. At 3:12 p.m the elder lady who working at the drive thru first window wearing a red short sleeve shirt and has glasses on. Her attitude are so rude and impolite. I know McDonald's won't do anything because it's hard to hire people but I still want to post it to let the people knows 👎🏻👎🏻👎🏻
- TLTony LucasFeb 5, 20261.0Tried to order at counter, nobody acknowledged me so i was forced to order on self serve. Got the wrong coffee, when i asked for the correct one I was rudely told i ordered wrong. They offered to make it again and when I said no becuase i had to leave i was again rudely told i ordered wrong and refused to give me the coffee back sitting right next to the person arguing im wrong. So i just left. I will only use this mcdonald’s as a bathroom break moving forward since thats the only kind of business they deserve from me. HORRIBLE service .
- ASAbdirahim SharifJan 23, 20265.0Loved their caramel frappe
- RPRichard PJan 20, 20264.0Solid McDonalds. Good staff. Wish they were open later.
- CWChris WalshJan 16, 20265.0Compelled to write a review about the manager/employee "Celly". So friendly and pleasant from the time I showed up, to the time I left. Was not expecting this at McDonald's. Give this women a raise!
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website