McDonald's

3.6
1877 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
31 Providence Hwy, Norwood, MA
02062, United States

Hours

Reviews

3.6
1,877 reviews
5 stars
707
4 stars
414
3 stars
302
2 stars
135
1 star
319

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the restaurant is clean and well-maintained, with clean restrooms and a tidy dining area.

Service Speed

There are mixed reviews on service speed; while some customers experienced quick service, others reported long wait times, especially in the drive-thru.

Customer Service

Customer service quality varies significantly, with some praising friendly staff while others reported rude or unhelpful interactions.

Menu Availability

Several customers expressed frustration over limited menu options during late-night hours and frequent unavailability of popular items.

Food Quality

Food quality received mixed feedback, with some customers enjoying fresh and hot meals, while others complained about incorrect orders and subpar food.
  • RR
    ReikoGaga
    Nov 1, 2025
    5.0
    I was so impressed to get two coffee drinks for $4!!!!! I enjoyed them with my company in a very clean dining space. The staff was super friendly especially the lady in the pink shirt! She made an excellent caramel macchiato! Definitely will be back on coffee dates!
  • PL
    Pretty Love
    Nov 1, 2025
    1.0
    Don’t come to this MCDONALDS AROUND 4:00am cause they claim there “computers” doesn’t work & act funny around around this. So if you guys know this why haven’t you contacted HR. Or the head manager? This doesn’t make any sense. I work in retail and when ever our registers are down or acting funny we can call “APTOS” our cp company. This is BS. And McDonald’s need to see about this ASAP.
  • AA
    Anita
    Oct 28, 2025
    5.0
    Very clean spot. Friendly staff
  • AT
    Amy Talanker
    Oct 24, 2025
    5.0
    Best McDonald's I have been to in a very long time. Food was prepared fast, and there us a great indoor gym for kids.
  • JJ
    Jennifer Rossing (Jen)
    Oct 17, 2025
    2.0
    The drive thru at night is unbelievably slow. There is always a long line and they will leave you sitting at the speaker for up to 20 minutes or more while they have one car sitting at the pickup window not moving. I know they’re probably short staffed, the management has got to fix this problem. It’s been like this for years. You can sit at the speaker and just watch car after car give up and drive away.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Norwood, MA?

McDonald's in Norwood, MA is open 24 hours a day, seven days a week.

Is there a drive-through available at this McDonald's, and when is it open?

Yes, this McDonald's has a drive-through that is open 24/7 every day of the week.