Food Quality
Many customers praised the delicious and authentic Turkish food, particularly the lentil soup, hummus, and kebabs, while some noted inconsistencies in flavor and quality.
Service Issues
There were numerous complaints about rude and unhelpful staff, slow service, and order mistakes, leading to a negative dining experience for several customers.
Ambiance and Cleanliness
The restaurant's decor and cleanliness received mixed reviews, with some noting it felt tired and in need of updates, while others found it acceptable.
Value for Money
Customers expressed concerns about portion sizes decreasing while prices increased, and some felt that extra charges for items like bread were unreasonable.