Brand Certified
Chipotle Mexican Grill
3.5(862 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1415 Boston-Providence Highway, Norwood, MA
02062, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(781) 762-2550
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ma/norwood/1415-boston-providence-highway?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1260
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Norwood - Boston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Chipotle Mexican Grill
1415 Boston-Providence Highway, Norwood, MA
02062, United States
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
862 reviews
5 stars
342
4 stars
178
3 stars
105
2 stars
66
1 star
171
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported receiving small portions of food, often feeling shortchanged compared to previous visits.
Service Quality
Numerous reviews highlighted rude and dismissive staff, with complaints about poor customer service and lack of training.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, overflowing trash, and unsanitary conditions.
Food Quality
Several customers noted issues with food freshness and quality, including over-salted items and improperly cooked ingredients.
Order Accuracy
There were multiple complaints about incorrect orders, missing items, and being charged incorrectly.
- BBBrittFeb 25, 20261.0The salt on the chicken is enough to kill someone
- LBLaird BorchersJan 24, 20261.0We went through for a kids taco meal for my daughter, got mixed up and ended up with 3 sides, and received no meat. My bad for letting my kiddo go through and getting distracted, but when I owned my mix up and went back they were rude just said I had to pay for a side of meat. So apparently a scoop of sour cream is equivalent to a protein? I’ve never had an issue ordering kids meal, we’re always prompted for a protein. I said it was an honest mistake and it’s the same cost either way, she insists no I have to pay and then turns away from me. I agree to pay, and they try to fill one tiny side cup with meat and charge me $5, so I had to again say this isn’t right and makes no sense. I get even more attitude and finally they agree to use a larger container for a $5 side of meat. So unpleasant to deal with when I had a $40 order and have been coming here for years. One moment of rudeness and stinginess and I likely will not return. Great management guys….
- JWJeremy WiseJan 6, 20261.0Just speak spanish
- KLkent larsonJan 2, 20261.0Portions too small. Less than other places.
- RLRyan LawrenceDec 28, 20251.0Been good for a while, but one of the new girls doing lunch Monday to Friday is giving half portions. Edit: just happened again with another server. Asked for more chicken. Still gives LESS chicken (and less everything) than everybody else. Calls it double chicken, and tries to charge me more money, for less food. I just walked out. Guy behind me had the same problem.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Norwood offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Norwood?
It is located at 1415 Boston-Providence Highway, Norwood, MA 02062.
What are the operating hours of Chipotle Mexican Grill in Norwood?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Norwood offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order online from Chipotle Norwood?
You can order online through their official order URL at https://order.chipotle.com/ or via the Chipotle app linked in their profile.
How can I contact Chipotle Mexican Grill in Norwood for inquiries or catering?
You can contact them via email at ma.1260.norwood@chipotle.com or by phone at +1 781-762-2550.
Does Chipotle Mexican Grill in Norwood accept credit cards and offer catering services?
Yes, Chipotle in Norwood accepts credit cards and offers catering services among other options like gift cards and delivery.
What nearby places can customers visit before or after dining at Chipotle Norwood?
Nearby places include Dunkin' Donuts for coffee and breakfast, The Home Depot for home improvement needs, and Bertucci's Italian Restaurant for additional dining options.
Is there a convenient place to get mobile phones or service near Chipotle Norwood?
Yes, Wireless Zone, a Verizon Authorized Retailer, is nearby, offering mobile phones and telecommunications services.
Where can customers find a gas station after visiting Chipotle in Norwood?
BJ's Gas Station is located nearby for convenient refueling after your visit to Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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