Business Details
About
Mexican Restaurant
Chipotle Norwood - Boston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
1415 Boston-Providence Highway, Norwood, MA
02062, United States
Hours
Reviews
3.6
843 reviews
5 stars
338
4 stars
177
3 stars
103
2 stars
65
1 star
160
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were consistent complaints about the freshness and quality, with reports of old or poorly prepared ingredients.
Portion Sizes
Numerous reviews highlighted issues with small portion sizes, with customers feeling they were not receiving value for their money.
Cleanliness
The dining area received significant criticism for being dirty, with overflowing trash bins and unclean tables reported frequently.
Service Issues
Customer service was a common concern, with reports of rude staff, disinterest from management, and inconsistent order accuracy.
Speed of Service
Some customers praised the quick service during busy times, while others noted delays and issues with online orders.
- ADAlexander Dragonette2 days ago5.0We come in on a Saturday after a soccer game at nine at night. I didn’t catch his name but he was wearing jeans and had blond hair was so upbeat and the staff seemed like they were having fun and he didn’t just ask “what do you want” in a sluggish way he asked item by item what I wanted and was really nice very good staff and service and I do love me a burrito bowl
- KKkiran Kumar6 days ago2.0Loved this place for a long time . Off late may be a few wakes ago the cook changed or something .. someone has been dumping a lot of salt in food . Guac , chicken mostly and may be in other items too . Tried 5 times and same issue . Could someone quality control please so that long time patrons like myself don’t give up on you
- DPdevang patelNov 8, 20251.0Every-time they charge extra for the order, make sure to check your receipt
- SSSageOct 22, 20254.0Food was prepped well but hardly anyone speaks English here. Don't you think that if you come here and then obtain employment that after a few months you should start learning the language out of respect for the country you're now in and the one you've clearly left from to have a better quality of life? The manger seemed a little disinterested in customer service. When it came to engaging the customers she couldn't have been more disinterested. Heavier set black woman. The food was good and the checkout process was standard and easy enough but I feel like Chipotle should set some kind of bar SOMEWHERE.
- PCPaul ChristopherOct 22, 20255.0Easily one of the best Chipotle's I've been too. The team here is like a well oiled machine and getting my food is always easy.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Norwood offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Norwood?
It is located at 1415 Boston-Providence Highway, Norwood, MA 02062.
What are the operating hours of Chipotle Mexican Grill in Norwood?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Norwood offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order online from Chipotle Norwood?
You can order online through their official order URL at https://order.chipotle.com/ or via the Chipotle app linked in their profile.
How can I contact Chipotle Mexican Grill in Norwood for inquiries or catering?
You can contact them via email at ma.1260.norwood@chipotle.com or by phone at +1 781-762-2550.
Does Chipotle Mexican Grill in Norwood accept credit cards and offer catering services?
Yes, Chipotle in Norwood accepts credit cards and offers catering services among other options like gift cards and delivery.
What nearby places can customers visit before or after dining at Chipotle Norwood?
Nearby places include Dunkin' Donuts for coffee and breakfast, The Home Depot for home improvement needs, and Bertucci's Italian Restaurant for additional dining options.
Is there a convenient place to get mobile phones or service near Chipotle Norwood?
Yes, Wireless Zone, a Verizon Authorized Retailer, is nearby, offering mobile phones and telecommunications services.
Where can customers find a gas station after visiting Chipotle in Norwood?
BJ's Gas Station is located nearby for convenient refueling after your visit to Chipotle.