Business Details
About
Mexican Restaurant
Chipotle Norwood - Boston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
1415 Boston-Providence Highway, Norwood, MA
02062, United States
Hours
Reviews
3.5
859 reviews
5 stars
341
4 stars
176
3 stars
105
2 stars
66
1 star
171
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported consistently small portion sizes, often feeling shortchanged compared to other locations.
Service Quality
Service experiences varied widely, with some customers noting rude staff and poor order handling, while others praised friendly and efficient service.
Cleanliness
Numerous reviews highlighted issues with cleanliness in the dining area, including dirty tables and overflowing trash bins.
Food Quality
While some customers enjoyed fresh and tasty food, others complained about stale items, old meat, and inconsistent quality.
- HHHunter2 days ago1.0I came into chipotle today excited for a bowl I asked for the usual toppings and watched in horror as they gave me half portions of everything and I was extremely disappointed when I opened my bowl and it looked like someone already started eating it, it was 75% full. The workers acted like they were rationing the food as if it came from their own paychecks. The food was good however I wish I got at least the bare minimum of portions.
- RLRyan LawrenceDec 28, 20251.0Been good for a while, but one of the new girls doing lunch Monday to Friday is giving half portions. Edit: just happened again with another server. Asked for more chicken. Still gives LESS chicken (and less everything) than everybody else. Calls it double chicken, and tries to charge me more money, for less food. I just walked out. Guy behind me had the same problem.
- SASimon AbdallahDec 27, 20253.0There was no chicken. We had to wait for 15 min. Then there was no steak. Also there was no toilet paper in restrooms. Service should be better. Food was ok.
- RHRoya HashimiDec 19, 20251.0Had an order pick up and waited and for more than minutes minutes but my order was still not ready and I had another delivery as well. If you have too many orders, you just need to stop more incoming orders.
- SSSANDY SanchezDec 8, 20251.0Their servers need more training on how to take orders and work together. WENT THERE AND IT WAS LIKE ONE BIG MESS. They starred taking your order then as they moved around and would leave the line the plates they started , got mixed up so customers didn't know whose plate was who and that made us upset. IT WAS ONE BIG MESS . THE BLOND KID WHO CAME IN FRIM NO WHERE TO SERVE AND TAKE PEOPLE'S ORDER HAD THE NERVE TO TRY TO GET UPSET , KNOWING THAT HE MADE THE MESS. IT WAS JUST HORRIBLE I SURE WONT GO IN THIS PLACE AGAIN. THEY NEED A DIFFERENT SYSTEM ON HOW TO TAKE PEOPLES ORDERS. . THEY BARELY HAD ANYTHING IN THEIR BINS ANDBIT WAS SUPPWR TIME IT WAS LIKE WE WERE GETTING THE SCRAPS. SOME MAN TOLD THEM ATE YOU ALL MAKING MORE OF THIS AND THAT. IF IT WASNT FOR WHOM I WAS WITH I WOULD OF WALKED OUT. . .
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Norwood offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Norwood?
It is located at 1415 Boston-Providence Highway, Norwood, MA 02062.
What are the operating hours of Chipotle Mexican Grill in Norwood?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Norwood offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order online from Chipotle Norwood?
You can order online through their official order URL at https://order.chipotle.com/ or via the Chipotle app linked in their profile.
How can I contact Chipotle Mexican Grill in Norwood for inquiries or catering?
You can contact them via email at ma.1260.norwood@chipotle.com or by phone at +1 781-762-2550.
Does Chipotle Mexican Grill in Norwood accept credit cards and offer catering services?
Yes, Chipotle in Norwood accepts credit cards and offers catering services among other options like gift cards and delivery.
What nearby places can customers visit before or after dining at Chipotle Norwood?
Nearby places include Dunkin' Donuts for coffee and breakfast, The Home Depot for home improvement needs, and Bertucci's Italian Restaurant for additional dining options.
Is there a convenient place to get mobile phones or service near Chipotle Norwood?
Yes, Wireless Zone, a Verizon Authorized Retailer, is nearby, offering mobile phones and telecommunications services.
Where can customers find a gas station after visiting Chipotle in Norwood?
BJ's Gas Station is located nearby for convenient refueling after your visit to Chipotle.