McDonald's

3.4
545 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
59 Washington St (Ma-53), Norwell, MA
02061, United States

Hours

Reviews

3.4
545 reviews
5 stars
184
4 stars
119
3 stars
90
2 stars
40
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly service and rude interactions, with some praising the staff while others noted long wait times and inattentiveness.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Feedback on cleanliness was varied; some locations were noted as clean and well-maintained, while others were described as dirty or poorly organized.

Speed of Service

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times being a common complaint.

Food Quality

Opinions on food quality were mixed, with some customers enjoying their meals while others criticized the taste and freshness.
  • MR
    Mythshael Raphael
    2 days ago
    5.0
    The best KFC
  • BD
    Brian DSouza
    Dec 28, 2025
    5.0
    Consistently good service. I’m a regular customer who just gets a coffee most times. If I forget to order it correctly they will ask me if I am sure I don’t want it my usual way. Just super friendly staff starting with the two managers (I think that’s what they are called). McDonald’s is a formula business, but these guys add a human touch that you don’t see in other fast food outlets (Chik Fil A friendliness seems forced and fake to me)
  • DD
    Dijhili
    Dec 26, 2025
    2.0
    I’ve stopped going to McDonalds since their price gouging. Went this morning, got a steak bagel and only discovered they put in a sausage patty instead of the fake steak. McDonald’s, I’m done. The only good worker there is the kid with the deep voice.
  • AG
    Andie Greene
    Dec 20, 2025
    1.0
    Asked for a cheeseburger with just cheese. Couldn’t even do that. Incompetent.
  • MN
    Melise Nguyen
    Nov 28, 2025
    1.0
    I ordered two meals at the drive thru, received two drinks, and a bag of food, drove home and only one meal in the bag. Called the store and they told me they won’t refund me. I would have to drive back for the other missing meal.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Norwell, MA?

The McDonald's at 59 Washington St in Norwell, MA is open daily from 5:00 AM to 12:00 AM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.