McDonald's

3.4
539 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
59 Washington St (Ma-53), Norwell, MA
02061, United States

Hours

Reviews

3.4
539 reviews
5 stars
182
4 stars
119
3 stars
90
2 stars
39
1 star
109

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food types.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Some customers noted that while certain visits were clean, others experienced unkempt conditions, especially during busy hours.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpful employees while others reported rude or inattentive service.

Food Quality

While many enjoyed the food, there were complaints about cold items, stale buns, and inconsistent quality.
  • GG
    geor
    Nov 11, 2025
    2.0
    Tooooooo loooooooong
  • CG
    Cale Graham
    Oct 25, 2025
    1.0
    I ordered 3 Egg McMuffins and 1 Sausage Biscuit. The biscuit because I don't want cheese. The egg McMuffins because no one else wants sausage. Despite my order being read back to me as the bag was handed to me, I get home to find 2 Sausage McMuffins and 2 Sausage Burritos. All have cheese and sausage, so not edible for any of us. Quite lame.
  • LA
    Lisa M Annecharico
    Oct 7, 2025
    5.0
    Always do good!
  • VJ
    Vanessa JS
    Sep 26, 2025
    3.0
    Friday 7pm is BUSY drive-through time. This location is newly renovated but not well maintained. Have been to cleaner McDonalds with freshener buns. It is depressing to see stale bun in my kid’s cheese burger happy meal.
  • AA
    Alicia
    Sep 14, 2025
    2.0
    Woman worker having a loud conversation to the point of basically screaming in the dining room. Another worker playing phone on level ten. Very annoying. Very disruptive. I'm just trying to enjoy my food in peace

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Norwell, MA?

The McDonald's at 59 Washington St in Norwell, MA is open daily from 5:00 AM to 12:00 AM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.