Dunkin'

3.7
105 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norwell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10 Washington St, Norwell, MA
02061, United States

Hours

Reviews

3.7
105 reviews
5 stars
52
4 stars
15
3 stars
10
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional behavior from staff, including cursing at customers and failing to take responsibility for mistakes.

Order Accuracy

Many customers reported consistent issues with incorrect orders, leading to frustration and dissatisfaction.

Staff Attitude

The overall attitude of employees was described as negative, with multiple instances of staff displaying a lack of respect and hospitality towards customers.

Management Accountability

Customers expressed a need for management to address the behavior of employees and improve the overall service experience.

Food Quality

Some reviews mentioned issues with food quality, including complaints about items being burnt or improperly prepared.
  • KC
    Katie Chamberlain
    Nov 10, 2025
    1.0
    Swearing at customers or even around them and when its about that specific customer is terrible CUSTOMER SERVICE. This place should hire new employees to work the drive thru because their behavior is unacceptable.
  • RH
    Rebekah Hargrove
    Nov 9, 2025
    1.0
    Extremely rude employees
  • SM
    Scarlett McMahon
    Jul 1, 2025
    1.0
    Placed an online order- both the Dunkin app and maps said it was open, but when I showed up there were cones in front of both drive through entrances so there was no way to access it (drive through only location). When I called no one responded. Waste of time and money.

Frequently Asked Questions About Dunkin'

What are the holiday season drink specials currently available at Dunkin' in Norwell, MA?

Dunkin' in Norwell, MA, is offering holiday specials including the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the opening hours for this Dunkin' location during weekdays?

From Monday to Thursday, Dunkin' in Norwell opens at 5:00 AM and closes at 7:00 PM. On Friday, it closes at 8:00 PM.