McDonald's

3.0
577 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
175 Mansfield Ave, Norton, MA
02766, United States

Hours

Reviews

3.0
577 reviews
5 stars
137
4 stars
118
3 stars
99
2 stars
56
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service times, often exceeding 15-30 minutes, even with few customers present.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and staff not following specific requests.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of responsiveness.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold, stale, or improperly prepared items.

Management Issues

Customers noted a lack of effective management, leading to understaffing and poor service standards.
  • ES
    Eric Swan
    Nov 9, 2025
    1.0
    Play sucks not fast food at all and the people are rude and incompetent
  • CS
    crystal service
    Nov 6, 2025
    1.0
    I was mad about ICE but now I am not. Get them out.
  • TT
    Than
    Nov 4, 2025
    3.0
    Food was nice but the song staying alive has been on loop for 25 minutes and continuing.😭
  • AK
    Adam Kotov
    Nov 2, 2025
    1.0
    Horrible and very disappointing experience : 20 minutes waiting at the table, didn’t receive some items and had to wait another 10 minutes , asked with no cheese- got with the cheese, Ordered Monopoly items (paid more) , received food without the Monopoly stickers , they told me they ran out
  • KM
    Keith Morris
    Nov 2, 2025
    3.0
    It's a typical McDonald's restaurant. Nothing more Nothing less except the outrageous prices

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's in Norton, MA?

The drive-thru is open from 5:30 AM to 11:00 PM every day of the week.

Can I get delivery from McDonald's in Norton, MA, and what are the delivery hours?

Yes, delivery is available from 6:00 AM to 11:30 PM every day through their online ordering system.