McDonald's

3.0
581 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
175 Mansfield Ave, Norton, MA
02766, United States

Hours

Reviews

3.0
581 reviews
5 stars
138
4 stars
119
3 stars
98
2 stars
56
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting 20 minutes or more for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and attentive to rude and unprofessional.

Food Quality

While some customers enjoyed fresh food, others complained about cold, stale, or improperly prepared items.

Operational Issues

Several reviews mentioned problems with the restaurant's hours, including early closures and unavailability of certain menu items.
  • JW
    Jerry West
    Dec 17, 2025
    1.0
    Worst McDonald’s in the Bristol county area. Expect to wait 20+ minutes and deal with grumpy teens serving your food.
  • TM
    Tara Medeiros
    Dec 17, 2025
    5.0
    Literally the most kindest, sweetest workers ive ever dealt with at a mcdonalds. Also, there was one person ahead of me and i was only in line for maybe 2 minutes total. Great!!
  • CS
    Charlie Stockwell
    Dec 10, 2025
    1.0
    what McDonald’s has Oreo mcflurries out of stock. Waste of a trip over
  • PP
    Pamela
    Dec 5, 2025
    1.0
    Absolutely the worst McDonald's I have ever been to. Placed my order and 20 minutes later I was still standing there, another women with 2 small kids told me she had been there longer than me, I just wanted to try the Grinch meal. Well McDonald's you got my money and my order, it's a shame I didn't get the food. Yup I walked out, asked to speak to manager and was told she was very busy. Do better McDonald's.
  • ES
    Eric Swan
    Nov 9, 2025
    1.0
    Play sucks not fast food at all and the people are rude and incompetent

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's in Norton, MA?

The drive-thru is open from 5:30 AM to 11:00 PM every day of the week.

Can I get delivery from McDonald's in Norton, MA, and what are the delivery hours?

Yes, delivery is available from 6:00 AM to 11:30 PM every day through their online ordering system.