Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Norton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
448 reviews
5 stars
204
4 stars
72
3 stars
37
2 stars
18
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently rude and dismissive behavior from staff, particularly from management, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Restroom Policy
Customers expressed frustration over the restroom access policy, with many feeling it was unreasonable to require a purchase to use the facilities.
Atmosphere
The overall atmosphere is described as unpleasant, with complaints about staff attitudes and cleanliness issues.
Inconsistency
While some customers reported good experiences, many others noted significant inconsistencies in service quality and food availability.
- JSJessica SumnerNov 11, 20251.0Most rude employees I have ever experienced, went through the drive through and asked for a second bag so each kid could would have a bag for their donut, I was told no, I offered to pay for the extra bag and was told “lady we don’t give extra bags” I explained again I’d pay for it and just wanted one for each donut and that I’d sit there until I got one. They threw my card shoved a donut bag into my bag and people in the back started yelling and loudly talking about how I was “entitled” for asking for a second bag. *edited to change food to one Star too. Donuts were very stale and it was only 930 am
- PLPaty LoloOct 26, 20251.0This is the worst Dunkin I’ve ever ordered from. No other Dunkin I’ve been to messes up orders as often as this one does. It is inconsistent, they don’t put enough sauce on loaded hash browns, (literally a small squirt of sauce is what I always get) the hash browns are always soggy, I ask for avocado toast with bacon and they charge it and it’s not the first time I get it without the bacon. I know they don’t care but I'm just not coming back there its a waste of money.
- DDdavucci1Oct 7, 20251.0This is ridiculous that you have to pay just to use the restroom. This location lost my business never going there again. The manager was very rude. There are changes need to be made.if other locations don't charge you to use the restroom it should be the same for every location.
- MDMichael DonohoeSep 18, 20251.0Would put a negative for service if I could.they do not care and are incompetent
- EEEmilySep 8, 20251.0Every single time I have been here there’s nothing but rude employees. I’d rather drive across town at this point then go right next to my house. I mobile ordered this morning (9/8) and the worker rudely said I did not mobile order, though my order was there and right in front of her, she just didn’t see it. There’s definitely nicer ways to go about it. I’ve had issues getting refunds when they are out of things too. I worked at Dunkin, I get it, but I was never RUDE to customers and acted like I was high and mighty to them. I wish they’d do an employee turn around! It’s been like this for awhile! I hope management does talk to them! Be a nice person!!!! I hate leaving reviews but they ruined a good start to my day!
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Norton, MA?
Dunkin' in Norton, MA is open daily from 4:00 AM to 8:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
Can I order Dunkin' products ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store for a quick grab and go experience.
What specialties or popular items does Dunkin' in Norton serve?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and numerous premium beverages.
What is the address and contact number for this Dunkin' location?
The Dunkin' is located at 246 E Main St, Bristol, Norton, MA 02766, and can be reached at +1 508-285-7253.
Does the Dunkin' in Norton have a drive-thru?
Yes, this Dunkin' location has a drive-thru for convenient service.
What are some nearby places customers might visit before or after Dunkin'?
Nearby places include New England Real Estate Academy, Lapels Cleaners Norton, Pizza Tyme restaurant, and Muscle Matters Massage Therapy, which customers might find useful when visiting the area.
Are there nearby convenience or gas stations close to Dunkin' in Norton?
Yes, the Quick Stop and Quick Stop Shop, both gas stations and convenience stores, are located near Dunkin', which could be convenient for customers fueling up or grabbing essentials.
Is there a nearby educational or childcare facility near the Dunkin' in Norton?
Yes, Children's Express Learning Center and Miss Diane’s Future Einsteins, both daycare and preschool centers, are nearby, making it convenient for families dropping off or picking up children.
What seasonal or special beverages are currently featured at Dunkin'?
Dunkin' currently features holiday season drinks including the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.