Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
605 reviews
5 stars
304
4 stars
182
3 stars
53
2 stars
25
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Product Quality
There are mixed reviews regarding product quality, with some customers reporting issues with freshness and moldy items, while others appreciated the fresh produce.
Pricing
Customers consistently noted that prices are high, with some feeling that the store is overpriced compared to competitors.
Self-Checkout Issues
Several reviews highlighted frustrations with the self-checkout machines, describing them as problematic and inefficient.
- MSMandy Lyn Sweet-AntesDec 3, 20255.0Lori and Tom in Customer service in Northampton went above and beyond to help. It was busy and they were so helpful and accommodating. Thank you!
- ALAlex LondravilleNov 20, 20252.0Rotting steak covered in mold in their meat display. Cold cuts dated to be fresh and they're covered in slime. Sandwich rolls covered in mold. Avoid this grocery store.
- FBFlippin Good Home BuyersNov 15, 20251.0So expensive!
- TZTina ZwolenskiOct 20, 20255.0Great store..Very clean
- LLLornadoon444Oct 8, 20254.0Clean, organized, friendly and good customer service. Over priced but still a good place to shop over all. Plenty of parking and family friendly.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Northampton, MA?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Where is Stop & Shop located in Northampton?
Stop & Shop is located at 228 King Street, Northampton, MA 01060.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services for customers who prefer shopping online.
What shopping options does Stop & Shop provide?
Customers can shop in-store or online with options for delivery or pickup at Stop & Shop.
Is there a loyalty program available at Stop & Shop?
Yes, Stop & Shop offers the GO Rewards loyalty program, which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What special services are available at this Stop & Shop location?
This location provides services including Peapod for online grocery shopping, SCAN IT! Mobile shopping, RedBox DVD rentals, UPromise rewards, A+ Bonus Bucks, Western Union money transfer, Pick-up (Attended), Coinstar coin counting, Starbucks coffee, and Citizen's Bank.
Can I find a Starbucks near Stop & Shop Northampton?
Yes, there is a Starbucks located nearby Stop & Shop, perfect for grabbing coffee before or after your grocery shopping.
Are there dining options close to Stop & Shop where I can eat or grab a quick meal?
Nearby dining options include Moe's Southwest Grill, Tandem Bagel Company, KFC, McDonald's, and Taco Bell, providing a variety of choices from Mexican to fast food.
Where can I access financial services near Stop & Shop Northampton?
You can visit Western Union for money transfer services, Citizens Supermarket Branch bank, Freedom Credit Union, and UMassFive College Federal Credit Union all close to Stop & Shop.
Does Stop & Shop support community initiatives in Northampton?
Yes, Stop & Shop is committed to fighting hunger locally and supports the School Food Pantry Program to ensure no student goes to school hungry.