Stop & Shop

4.1
600 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
228 King Street, Northampton, MA
01060, United States

Hours

Reviews

4.1
600 reviews
5 stars
299
4 stars
181
3 stars
53
2 stars
26
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently noted that the store is clean and well-organized.

Customer Service

Feedback highlighted the friendliness and helpfulness of staff, although some negative experiences were reported.

Product Quality

While many praised the freshness of produce, there were complaints about declining quality and issues with specific items.

Pricing

Customers expressed concerns about high prices, with some feeling that the store is overpriced compared to competitors.

Self-Checkout Issues

Several reviews mentioned frustrations with self-checkout machines, citing them as problematic and stressful.
  • AL
    Alex Londraville
    4 days ago
    2.0
    Rotting steak covered in mold in their meat display. Cold cuts dated to be fresh and they're covered in slime. Sandwich rolls covered in mold. Avoid this grocery store.
  • FB
    Flippin Good Home Buyers
    Nov 15, 2025
    1.0
    So expensive!
  • TZ
    Tina Zwolenski
    Oct 20, 2025
    5.0
    Great store..Very clean
  • LP
    Loryn Posusky
    Oct 8, 2025
    4.0
    Clean, organized, friendly and good customer service. Over priced but still a good place to shop over all. Plenty of parking and family friendly.
  • SC
    Shayla Ennis (Chris)
    Sep 27, 2025
    4.0
    Morningstar Farms Plant-Based Sauced Sweet BBQ Riblets - 2 ct, this food is not sweet anymore it's really spicy no different than the Korean one. It would be nice if you guys got more vegan foods,frozen or shelf,grass fed too.their are alot of people like me who rely on it to eat for many reasons.maybe please keep these foods all in one place not all scattered in different sections,makes it hard to find.we really need more options on the non dairy side all around, the gluten free stuff,grain free,all these things could use a boost. I know it can be difficult to get this stuff to sell in large but it's still in small circles helpful so please think of those of use who are in those circles. It would be also really helpful if for the disabled if items weren't so high up on shelves we can't reach,not always are we able to have help or get help.please be considerate of this.iv noticed to that alot of times the mobile chairs are not always charged or available because there are so few perhaps think of having a few more or doing better with availability.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Northampton, MA?

Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Where is Stop & Shop located in Northampton?

Stop & Shop is located at 228 King Street, Northampton, MA 01060.