Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and frequent order mistakes, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with cold or incorrect orders, and a perception of declining quality.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
Cleanliness
Feedback on cleanliness was mixed; some noted clean bathrooms and dining areas, while others described filthy conditions.
Management Concerns
Customers criticized management for poor oversight and inadequate staffing, contributing to the overall negative experience.
RP
Ricardo Paige
3 days ago
1.0
It’s like they do want to work over here at night every DoorDash order is missing some and the bag is taped so like tonight everything came but the milkshake. I don’t get it I understand not wanting to to be there but u are so do ur job
LM
Lisa Morales
Dec 28, 2025
2.0
Worst possible food and service. Fries cold and stale, burgers barely warm, filet of fish drowning in sauce. Giving up on this location. Servers always rude.
KA
Kelley A
Dec 24, 2025
1.0
Bathrooms disgusting, drive thru staff rude, and not FAST food. Be prepared to wait 10 minutes at least for your food
SB
Sra. Benitez
Dec 24, 2025
3.0
Mi mujer y yo fuimos ayer , le pedí una orden sin ensaladas ni mayonesa , mi mujer es alérgica a la mayonesa , se lo repeti varias veces y cuando llegamos a la ventanilla nos hacen esperar , y adivinen me dieron la comida muy mal , sesas mujeres de la ventanilla nunca hacen el trabajo bien , yo soy un hombre y lo digo porque la alergia que le dio a mi mujer , es siempre, tienen que revisar eso , nunca dan la comida como se pide si la dan caliente eso si , pero la dan mal siempre mal , o cambien el personal o los jefes grande deberían aunque sea uno estar ahí, esas mujeres trabajan superó mal . Los chicos cuando trabajan ellos uff todo bien y excelente cuando trabajan ellas lo que hay es un rebulu yo las he visto hasta texteando en plena ventanilla . Por eso dan todo mal .
DC
Damian Cote
Dec 20, 2025
3.0
The way it was long and the drive-thru. We typically avoid this and go inside and thought it would be quicker it was not. About 3:00 p.m. on a weekday.
What are the operating hours for McDonald's at 221 King St, Northampton?
McDonald's at 221 King St is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.
Can I order food for curbside pickup at this McDonald's?
Yes, curbside pickup is available at this location along with delivery and drive-thru services.
Is there a drive-thru available at McDonald's in Northampton?
Yes, the McDonald's at 221 King St has a drive-thru open 24/7.
What payment options does McDonald's accept?
McDonald's accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the full menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app available to order from McDonald's?
Yes, the McDonald's App is available on iOS and Android for mobile ordering and offers.
What are some nearby places I can visit before or after dining at McDonald's on King St?
Nearby places include Freedom Credit Union for banking needs, Speedway for gas and automotive services, and Tandem Bagel Company for additional coffee or sandwiches.
Are there other fast food options close to the McDonald's at 221 King St?
Yes, Taco Bell and KFC are nearby fast food restaurants offering Mexican and chicken dishes respectively.
What healthcare or wellness services are located near McDonald's in Northampton?
Nearby healthcare services include Orthotics & Prosthetics Labs, Blue Canyon Primary Care, and Multicultural Clinical Services for medical, mental health, and therapeutic needs.