Dunkin'

4.2
317 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Northampton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
132 King St, Northampton, MA
01060, United States

Hours

Reviews

4.2
317 reviews
5 stars
185
4 stars
73
3 stars
25
2 stars
15
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praise friendly and efficient service, others report rudeness and poor treatment.

Cleanliness

The store is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Product Availability

Customers frequently mention issues with inventory, including limited donut choices and equipment being out of service.

Location Issues

The lack of a drive-thru and difficult access due to traffic are common complaints, impacting convenience for customers.

Order Accuracy

There are several reports of incorrect orders, leading to dissatisfaction among customers.
  • NC
    Nesd Cz
    Dec 28, 2025
    1.0
    This place they are need to learn to service better. They are no manner
  • SW
    Sabrina Wang
    Dec 6, 2025
    2.0
    Cleans up all coffee machines >45 minutes before closing, refuses to restart the latte machine, and asks customers not to order any coffees with a very bad attitude.
  • DD
    Dale
    Nov 30, 2025
    2.0
    Donut choices were slim and none. I guess that is why they omited the word DONUT from their name. I'm glad I live in the south where I can go to Krispy Kreme DONUT 🍩 ‼️
  • HP
    Hall Pass
    Oct 27, 2025
    1.0
    Horrible management,i know they can do better 😕
  • MA
    Marco Acevedo
    Oct 27, 2025
    5.0
    Muy buena atención

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Northampton, MA?

Dunkin' in Northampton is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.