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Dunkin' Zero
Brand Certified

Dunkin'

4.2
(318 reviews)

Business Details

132 King St, Northampton, MA
01060, United States
(413) 587-0161
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Northampton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
132 King St, Northampton, MA
01060, United States

Hours

Reviews

4.2
318 reviews
5 stars
185
4 stars
74
3 stars
25
2 stars
15
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising friendly and helpful service while others report rudeness and poor attitudes.

Cleanliness

The store is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Product Availability

Customers frequently mention issues with inventory, including limited donut choices and machine outages affecting drink orders.

Speed of Service

Many reviews highlight quick service, although some customers experienced delays or incorrect orders.

Location Issues

The lack of a drive-thru and difficult access due to traffic were common complaints, impacting convenience for customers.
  • LZ
    Linda Ziegenbein
    Jan 16, 2026
    5.0
    The best Dunkin I have been to. I had a complex order and Mary was incredibly helpful. I highly recommend this store!
  • NC
    Nesd Cz
    Dec 28, 2025
    1.0
    This place they are need to learn to service better. They are no manner
  • SW
    Sabrina Wang
    Dec 6, 2025
    2.0
    Cleans up all coffee machines >45 minutes before closing, refuses to restart the latte machine, and asks customers not to order any coffees with a very bad attitude.
  • DD
    Dale
    Nov 30, 2025
    2.0
    Donut choices were slim and none. I guess that is why they omited the word DONUT from their name. I'm glad I live in the south where I can go to Krispy Kreme DONUT 🍩 ‼️
  • HP
    Hall Pass
    Oct 27, 2025
    1.0
    Horrible management,i know they can do better 😕

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Northampton, MA?

Dunkin' in Northampton is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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