Wendy's

3.9
613 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
52 Main Street, North Reading, MA
01864, United States

Hours

Reviews

3.9
613 reviews
5 stars
273
4 stars
148
3 stars
101
2 stars
31
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Lisa received numerous praises for her exceptional customer service, while other staff were noted for being unfriendly or unhelpful.

Food Quality

Food quality varied significantly; some customers enjoyed their meals while others reported cold, overcooked, or poorly prepared items.

Speed of Service

Service speed was inconsistent, with some customers experiencing quick service while others faced long waits.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and with food preparation.

Drive-Thru Experience

The drive-thru experience was mixed, with some praising the service and others reporting mistakes and poor interactions.
  • HH
    hunter hughes
    Oct 19, 2025
    4.0
    Went to grab a quick lunch and was happy to have Lisa waiting for us at the window . Despite being the only one working in the entire store, she had a bright smile and such positive energy . It was a one woman show and Lisa was the star . I do find it very unfair that she was put in a position to run the store alone and hope that is not a normal occurrence for her . Thank you Lisa !!!
  • JB
    Juan Benitez
    Oct 5, 2025
    3.0
    I have been here many times before, always drive thru and the person at the window always served with a friendly smile and conversation. Tonight 10/05/2025 there was there was a lady who appears to be having a bad day and everyone was going to have and deal with it.
  • OM
    Oliver Miller
    Sep 20, 2025
    4.0
    Food was great and out fast.
  • TG
    Todd Galarneau
    Sep 11, 2025
    1.0
    Ordered a spicy chicken sandwich to eat on my way to a meeting. The thing was not edible when I opened it up. It was way over cooked and I had no time to bring it back. Fries were lousy..cold and nasty. Threw the whole thing away. A waste of money. Will not go here ever again!
  • SF
    Sonny Finch
    Sep 8, 2025
    5.0
    Christian was friendly. I go to this Wendy's once a month and always have a good experience

Frequently Asked Questions About Wendy's

Is 52 Main Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.