Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
3.9
348 reviews
5 stars
166
4 stars
70
3 stars
51
2 stars
25
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, citing understaffing and rude staff interactions.
Pricing
Customers frequently mentioned high prices compared to competitors, with some feeling the quality did not justify the cost.
Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Product Availability
There were numerous complaints about low stock and expired products, particularly in the meat and produce sections.
Checkout Experience
Customers expressed frustration with long wait times at checkout due to understaffing and reliance on self-checkout machines.
- PBPaul BarkerNov 16, 20251.0Terrible produce. Don't buy their deli meats pre sliced They are old and inedible.
- CMCassandra MatthewsOct 12, 20251.0Won't shop here again. I was checking out and there was an error with the card reader. The cashier told me my card was declined and immediately called over a manager to intervene. I asked why and she said that if a card declines it's their policy. I asked why again and she said so people don't steal their cart of groceries. She didn't want me to swipe my card again but I did since I knew it was a read error and not a decline. As the manager stepped up, my card ran successfully and the cashier said we were actually all set. By this time loss prevention was sticking their head out of the office looking at us. I don't appreciate being treated like a thief when the card just failed to read. You're going to lose more money by treating customers like this than the random person who tries to run out with a cart of groceries. If someone was really going to do that, why would they even go to the cashier first? Absolutely absurd.
- LPLaura ParowAug 13, 20253.0Went by to grab cheesecake from the bakery it was 7:30 pm and all the refrigerated desserts were cleared out there was not one thing in the case! They close at 10 pm. What’s the deal?
- EAElise AndersonAug 7, 20252.0Remodeled the store to install more lanes of self-check out machines, making customers do even more work than ever before. The store is more expensive than the local competitors, and is severely understaffed because the executives are making the customers do more labor. Lanes that have workers often don’t have baggers - and many staff to supervise the customers doing the labor of scanning their huge orders slowly. This does not save money - it just turns customers off from your store. I go out of my way to avoid this store now.
- MMMike MartinJun 26, 20255.0We don't get a chance to shop here much given its proximity to home, but when in the area I usually swing in, there are great deals if you have a S&S card so we stock up. In addition, the bakery, deli, produce, and seasonal sections are great.
Frequently Asked Questions About Stop & Shop
What are the opening hours of Stop & Shop in North Reading?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Where is Stop & Shop located?
Stop & Shop is located at 265 Main Street, North Reading, MA 01864, USA.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop provides delivery services to its customers.
How can I contact Stop & Shop North Reading by phone?
You can reach Stop & Shop North Reading by calling +1 978-664-0192.
What types of shopping options does Stop & Shop provide?
Customers can shop in-store or online, with options for delivery or pickup.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program, which delivers personalized offers and allows you to earn points redeemable for gas or groceries.
What community programs does Stop & Shop support?
Stop & Shop is committed to fighting hunger and supports the School Food Pantry Program to ensure no student goes to school hungry.
What other services are available at Stop & Shop North Reading?
Available services include Check It!, Peapod, SCAN IT! Mobile, RedBox, UPromise, A+ Bonus Bucks, Coinstar, Weigh It!, and a Citizens Bank branch.
Are there any nearby banks if I need financial services while visiting Stop & Shop?
Yes, nearby banks include Citizens Bank Supermarket Branch and Winter Hill Bank - North Reading Office, both convenient for customers needing banking services.
What nearby places can I visit around Stop & Shop in North Reading?
Nearby places include Blue Rhino Propane Exchange, Hallmark gift shop, Coinstar and Bitcoin ATM, Western Union, One Stop Liquors, Atlantic Plaza shopping center, Massage Envy - North Reading spa, Pet Supplies Plus, and several restaurants like The Ginger Gourmet and Starbucks.
Are there fitness or wellness centers near Stop & Shop in North Reading?
Yes, nearby fitness and wellness centers include WW (Weight Watchers), Weight Watchers, StretchLab gym, Orangetheory Fitness, and nearby spas like Luxor Nails & Spa and Polished Nails.