Stop & Shop

3.9
351 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
265 Main Street, North Reading, MA
01864, United States

Hours

Reviews

3.9
351 reviews
5 stars
167
4 stars
72
3 stars
51
2 stars
25
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported understaffing, leading to long checkout lines and poor service.

Product Quality

There were numerous complaints about expired or low-quality produce and deli meats.

Pricing Concerns

Many customers found the prices to be high compared to competitors, with some expressing frustration over the cost of items.

Cleanliness and Organization

The store was generally noted for being clean and well-organized, with a good selection of products.

Customer Service

While some staff were praised for being friendly and helpful, others were criticized for being rude or inattentive.
  • NN
    NH_Retiree
    3 days ago
    1.0
    On line orders are difficult to do!!’
  • VT
    Victor Tang
    Dec 7, 2025
    5.0
    Assistant manager Don was a great help
  • PB
    Paul Barker
    Nov 16, 2025
    1.0
    Terrible produce. Don't buy their deli meats pre sliced They are old and inedible.
  • CM
    Cassandra Matthews
    Oct 12, 2025
    1.0
    Won't shop here again. I was checking out and there was an error with the card reader. The cashier told me my card was declined and immediately called over a manager to intervene. I asked why and she said that if a card declines it's their policy. I asked why again and she said so people don't steal their cart of groceries. She didn't want me to swipe my card again but I did since I knew it was a read error and not a decline. As the manager stepped up, my card ran successfully and the cashier said we were actually all set. By this time loss prevention was sticking their head out of the office looking at us. I don't appreciate being treated like a thief when the card just failed to read. You're going to lose more money by treating customers like this than the random person who tries to run out with a cart of groceries. If someone was really going to do that, why would they even go to the cashier first? Absolutely absurd.
  • LP
    Laura Parow
    Aug 13, 2025
    3.0
    Went by to grab cheesecake from the bakery it was 7:30 pm and all the refrigerated desserts were cleared out there was not one thing in the case! They close at 10 pm. What’s the deal?

Frequently Asked Questions About Stop & Shop

What are the opening hours of Stop & Shop in North Reading?

Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.

Where is Stop & Shop located?

Stop & Shop is located at 265 Main Street, North Reading, MA 01864, USA.