Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve North Reading, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
315 reviews
5 stars
145
4 stars
68
3 stars
36
2 stars
15
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with rude staff and long wait times being common complaints.
Order Accuracy
Frequent issues with incorrect orders were noted, leading to customer frustration and dissatisfaction.
Quality Consistency
Customers experienced inconsistent quality in food and drinks, particularly with coffee and food temperature.
Staff Attitude
Several reviews highlighted a negative attitude among staff, impacting the overall customer experience.
Cleanliness
While some customers appreciated the cleanliness of the store, others reported unsanitary conditions.
- JMJessica Malm4 days ago1.0Not one to normally leave a review but the staff here is just so rude and unpleasant at least the ones that I have encountered came here Thursday November 20th at 2:15 and there were 3 young girls and the two I dealt with were very unpleasant not only did I not get what I asked for and the coffee was legit only 3 quarters of the way full and went to ask if I could have and extra shot of Carmel (not even a new coffee) and was legit ignored for at least 5 minutes untill I said something, it’s just annoying when your treated like your bothering them to actually do there job!!
- CDChris DavidsonOct 14, 20253.0Quality is never consistent
- DDDaniel DiasOct 1, 20253.0They refuse to put butter on a croissant? No other guests, no line in the drive thru. Upsetting
- GGGuy GallowaySep 28, 20255.0Best dunks food and drinks around I drive 20 minutes when I have 2 around the corner
- APAnand PatelSep 21, 20251.0Talk about bad customer service. Hear this guys I gave the lady 1.50 tip on a medium hot coffee on drive thru. I asked kindly to throw away one dunkin empty cup in trash for me. LADY SAYS I CANT ITS A HEALTH HAZARD. 😮 WOW that too it was 1 dunkin cup. I said I ll take my change and left aggressively. If it’s their business policy there should be sign at drive through window and I would ve completely respected that. Never been this humiliated for no reason. I’ve been in business 22 years myself and can’t imagine doing this to my customer. UNBELIEVABLE
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in North Reading, MA?
Dunkin' in North Reading, MA is open daily from 4:00 AM to 9:00 PM.
What types of meals does the Dunkin' on 13 Main St serve?
This Dunkin' location serves breakfast, lunch, and brunch.
Does Dunkin' in North Reading offer delivery or pickup services?
Yes, this location offers delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' right now?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
How can I order ahead from Dunkin' for a quick grab-and-go experience?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store for fast grab-and-go service.
Where exactly is Dunkin' located in North Reading?
Dunkin' is located at 13 Main St, Middlesex, North Reading, MA 01864, next to Coto Funeral Home.
Is there a drive-thru service at this Dunkin' location?
Yes, this Dunkin' features a drive-thru for your convenience.
Are there any fitness centers near Dunkin' on 13 Main St?
Yes, Get In Shape For Women gym is nearby, making it convenient to grab coffee or a snack before or after your workout.
What are some nearby services or conveniences customers can access around Dunkin'?
Nearby conveniences include bank ATMs like Bank of America ATM and Santander Bank ATM, UPS Access Point for shipping, and CVS Pharmacy for healthcare and other needs.
Are there other Dunkin' locations close to this store?
Yes, another Dunkin' shop nearby offers donuts, coffee, and smoothies, providing options if you are in the area.