Dunkin'

3.8
316 reviews
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Business Details

13 Main St, North Reading, MA
01864, United States
(978) 664-3617
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Reading, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13 Main St, North Reading, MA
01864, United States

Hours

Reviews

3.8
316 reviews
5 stars
145
4 stars
69
3 stars
36
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unhelpful staff, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews mention frequent issues with incorrect orders, including missing items and wrong drinks.

Coffee Quality

Customers reported inconsistent coffee quality, with some stating it tasted bad or was not prepared correctly.

Service Speed

Numerous reviews highlight long wait times, both in-store and at the drive-thru, even when there were few customers present.

Cleanliness

While some customers noted clean restrooms and a tidy store, others reported unsanitary conditions, including flies and poor food handling.
  • AC
    Avery Clark
    Dec 23, 2025
    4.0
    Quick stop, good coffee, and friendly staff. Dunkin’ always gets it right.
  • JM
    Jessica Malm
    Nov 20, 2025
    1.0
    Not one to normally leave a review but the staff here is just so rude and unpleasant at least the ones that I have encountered came here Thursday November 20th at 2:15 and there were 3 young girls and the two I dealt with were very unpleasant not only did I not get what I asked for and the coffee was legit only 3 quarters of the way full and went to ask if I could have and extra shot of Carmel (not even a new coffee) and was legit ignored for at least 5 minutes untill I said something, it’s just annoying when your treated like your bothering them to actually do there job!!
  • CD
    Chris Davidson
    Oct 14, 2025
    3.0
    Quality is never consistent
  • DD
    Daniel Dias
    Oct 1, 2025
    3.0
    They refuse to put butter on a croissant? No other guests, no line in the drive thru. Upsetting
  • GG
    Guy Galloway
    Sep 28, 2025
    5.0
    Best dunks food and drinks around I drive 20 minutes when I have 2 around the corner
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Reading, MA?

Dunkin' in North Reading, MA is open daily from 4:00 AM to 9:00 PM.

What types of meals does the Dunkin' on 13 Main St serve?

This Dunkin' location serves breakfast, lunch, and brunch.