Dunkin'

3.9
506 reviews

Business Details

125 Hancock St, North Quincy, MA
02171, United States
(617) 328-3407
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Quincy, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
125 Hancock St, North Quincy, MA
02171, United States

Hours

Reviews

3.9
506 reviews
5 stars
254
4 stars
105
3 stars
58
2 stars
22
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and inattentive service.

Cleanliness

Concerns about cleanliness were raised, including reports of bugs and unsanitary conditions.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect orders.

Product Quality

While some customers enjoyed the coffee and donuts, others reported stale or poorly made items.

Staff Professionalism

There are complaints about unprofessional behavior from staff, including being on their phones and lack of initiative.
  • AT
    Alex Theodore
    Jan 10, 2026
    5.0
    I like the midnight roast coffee. It woke me up and I had tons of energy. Nice staff and clean restaurant. Ill be back.
  • SL
    Susie Li
    Jan 2, 2026
    5.0
    Hurry, run, and don't walk! 🚶‍♂️🏃‍♀️ Kick off the new year with some proDUNKtivity! 🍩☕ Huge thanks to Dunkin' for making me smile today — I totally deserved it! 💖 I treated myself to a delicious Dunkin'® drink and scored a FREE classic donut today, 1/2! 🎉 Plus, I got a cute limited-edition donut bag! 🎁
  • KK
    Kristy
    Oct 21, 2025
    2.0
    The coffee was super hot but it was old because it tasted terrible. And instead of taking my order they're just standing there talking. I don't like being ignored. You need to try to work on your customer service skills. Please. And you can talk after you wait on me. Because there was no one behind me. Also it was decaf coffee you probably don't sell a lot of that but you should check it for freshness.
  • JB
    Juan Baez
    Oct 11, 2025
    5.0
    Best spot to come get your coffee
  • CH
    Christina Hudson
    Sep 20, 2025
    1.0
    First time at this location, I’m very much used to (at the bare minimum) regular customer service. I went in there with a positive attitude and left irritated by a VERY minor interaction with one employee.. where he then made my order and said “Hello” instead of “Excuse me” or even by my order. Won’t be back here

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