Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve North Quincy, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed, with some praising friendly staff while others report rude and inattentive service.
Cleanliness
Concerns about cleanliness were raised, including reports of bugs and unsanitary conditions.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect orders.
Product Quality
While some customers enjoyed the coffee and donuts, others reported stale or poorly made items.
Staff Professionalism
There are complaints about unprofessional behavior from staff, including being on their phones and lack of initiative.
AT
Alex Theodore
Jan 10, 2026
5.0
I like the midnight roast coffee. It woke me up and I had tons of energy. Nice staff and clean restaurant. Ill be back.
SL
Susie Li
Jan 2, 2026
5.0
Hurry, run, and don't walk! 🚶♂️🏃♀️ Kick off the new year with some proDUNKtivity! 🍩☕ Huge thanks to Dunkin' for making me smile today — I totally deserved it! 💖 I treated myself to a delicious Dunkin'® drink and scored a FREE classic donut today, 1/2! 🎉 Plus, I got a cute limited-edition donut bag! 🎁
KK
Kristy
Oct 21, 2025
2.0
The coffee was super hot but it was old because it tasted terrible. And instead of taking my order they're just standing there talking. I don't like being ignored. You need to try to work on your customer service skills. Please. And you can talk after you wait on me. Because there was no one behind me. Also it was decaf coffee you probably don't sell a lot of that but you should check it for freshness.
JB
Juan Baez
Oct 11, 2025
5.0
Best spot to come get your coffee
CH
Christina Hudson
Sep 20, 2025
1.0
First time at this location, I’m very much used to (at the bare minimum) regular customer service. I went in there with a positive attitude and left irritated by a VERY minor interaction with one employee.. where he then made my order and said “Hello” instead of “Excuse me” or even by my order. Won’t be back here