Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Smoothie Quality
The quality of smoothies was inconsistent, with some customers enjoying them while others found them watery or poorly made.
Food Preparation
Many reviews mentioned issues with food preparation, including cold items and incorrect orders.
Staff Behavior
Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.
Cleanliness
There were complaints about the cleanliness of the location, with some customers describing unpleasant odors.
RL
Rainbow Livant
Dec 7, 2025
1.0
Smelled horrible like the mop isn’t clean and my smoothie tastes like water and it looks like old ingredients were used never again
RC
Reganne Cooper
Nov 18, 2025
5.0
I went here 1 day ago, a boy named brayden took my order and he was super sweet but i felt bad because he fell and busted his butt, i felt bad and asked if he was okay ( he was fine) poor kid slipped on a bannana, but he made me a good shake good job kid!!
RG
Rafael Antonio Mata Garcia
Oct 16, 2025
1.0
Having a smoothie here is like playing the lottery. You never know when you're going to get a good smoothie. Sometimes you arrive, have a smoothie, and it tastes really good. It has an excellent flavor, but another day you arrive, have a smoothie, and it tastes watery, it doesn't have the flavor it should have. I think the workers here have a lack of control over the ingredients in each smoothie; sometimes they miss the ingredients that a smoothie has, and that's why they sometimes taste so bad.
JT
John Thomson
Oct 14, 2025
1.0
The person working the window and then the manager charged me extra for a substitution because they didn't know how to operate their machines properly, after discussing the matter with them showing them how they made their mistake they doubled down and would not refund the extra charge. I told them that I didn't want the order after their mistake and wasting my time. They couldn't even refund me the entire order because of their ineptitude. They still owe me money and should apologize for putting me through the ordeal.
XG
XO G
Sep 28, 2025
1.0
Horrible service from the girl serving front end tonight.