Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Smoothies are inconsistent; some customers report excellent flavors while others find them watery or poorly made.
Service Issues
Numerous complaints about slow service, rude staff, and incorrect orders, particularly in the drive-thru.
Food Quality
Food items often arrive cold or incorrect, with several customers expressing dissatisfaction with their meals.
Customer Experience
Mixed reviews on customer service; some staff are praised for being friendly while others are criticized for being inattentive.
Pricing Concerns
Customers feel that prices are high for the quality of food and service received.
RC
Reganne Cooper
6 days ago
5.0
I went here 1 day ago, a boy named brayden took my order and he was super sweet but i felt bad because he fell and busted his butt, i felt bad and asked if he was okay ( he was fine) poor kid slipped on a bannana, but he made me a good shake good job kid!!
RG
Rafael Antonio Mata Garcia
Oct 16, 2025
1.0
Having a smoothie here is like playing the lottery. You never know when you're going to get a good smoothie. Sometimes you arrive, have a smoothie, and it tastes really good. It has an excellent flavor, but another day you arrive, have a smoothie, and it tastes watery, it doesn't have the flavor it should have. I think the workers here have a lack of control over the ingredients in each smoothie; sometimes they miss the ingredients that a smoothie has, and that's why they sometimes taste so bad.
JT
John Thomson
Oct 14, 2025
1.0
The person working the window and then the manager charged me extra for a substitution because they didn't know how to operate their machines properly, after discussing the matter with them showing them how they made their mistake they doubled down and would not refund the extra charge. I told them that I didn't want the order after their mistake and wasting my time. They couldn't even refund me the entire order because of their ineptitude. They still owe me money and should apologize for putting me through the ordeal.
XG
XO G
Sep 28, 2025
1.0
Horrible service from the girl serving front end tonight.
AL
A Lopez
Jul 12, 2025
1.0
I have been to several Tropical Smoothie Cafe and This Location has the most rudest people working here, and the few times I've been here not once was my smoothie made the right way, it was disgusting!!! My sandwiches were cold and always done wrong...the smoothis are almost $10 which I would gladly pay for if it was made the right way and that also goes for their sandwiches which they NEVER get to make them right🤦.I never had this problem in the New Bedford or Fall River locations, Only here!! They all need to get Retrained or better yet REPLACED!!!!!!! Definitely Do Not recommend this location, Go to New Bedford or Fall River ✌🏽