Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
692 reviews
5 stars
283
4 stars
173
3 stars
105
2 stars
37
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
Several reviews mentioned inconsistent food quality, including cold or improperly cooked items, which contributed to customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted positive experiences with food quality at times.
Cleanliness
A few customers highlighted the cleanliness of the location, indicating that some aspects of the restaurant's environment were well-maintained.
- TBTeddy Buczynski6 days ago5.0Had a great experience at Wendy’s today. The staff was friendly, patient, and really on top of things, even during a busy time. My order was taken quickly, made correctly, and the food was hot and fresh. The place was clean and had a good vibe overall. You can tell the team actually cares about good service. Definitely a solid stop and I’ll be back.
- JHJennifer HJan 1, 20261.0“Can I please get extra cheese sauce on the baconator fries?” “Of course!” *charges me which is perfectly ok* Gets home for the third time now of this happening and this is what’s on it, It’s fine if you forget the “extra” cheese but could you at least put a regular amount? And amount that makes them enjoyable?
- ELEdward LarsonJan 1, 20265.0Every other day I get a frosty one of the new swirls so good
- DKDan KretzengerNov 14, 20253.0It's a wendys
- BKbrad ketlerNov 1, 20251.0Worst Wendy’s ever. Super long wait. Person at front was completely lost and losing it. Can’t overstate how bad this place this. Stay away! I’m afraid to eat my food.
Frequently Asked Questions About Wendy's
Is Boston Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 312 Boston Rd, North Billerica?
The drive-thru is open from 9:00 AM to 12:00 AM Sunday through Thursday, and from 9:00 AM to 1:00 AM on Friday and Saturday.
Does Wendy's at 312 Boston Rd offer breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in North Billerica?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Is delivery available for Wendy's in North Billerica, MA?
Delivery is available where offered. To check delivery options near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's at 312 Boston Rd for feedback or inquiries?
You can contact the location directly at (978) 663-4550 or reach Customer Care via Live Chat on their contact page or call 888-624-8140.
Is Wendy's hiring at the North Billerica location?
To find current job openings, visit the Wendy's Careers page and search by location. If no positions are available, check back frequently.
What nearby convenience stores can I visit before or after Wendy's?
7-Eleven and Cumberland Farms are nearby, offering convenience items, coffee, and gas.
Are there other dining options near Wendy's on Boston Rd?
Yes, nearby you can find Garrisons Bar and Grill for American cuisine and BeefMaster Roast Beef & Seafood for fast food.
Can I visit retail or automotive stores near Wendy's at 312 Boston Rd?
Yes, there are several nearby such as Billerica Auto Parts Co, Carquest Auto Parts, Advance Auto Parts, and electronics/mobile phone stores like Verizon and TCC.