Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
685 reviews
5 stars
280
4 stars
171
3 stars
105
2 stars
37
1 star
92
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Service quality varied significantly, with some staff being friendly and helpful, while others were rude and dismissive.
Wait Times
Long wait times in the drive-thru were frequently mentioned, with some customers waiting over 30 minutes.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted unsanitary conditions.
Food Quality
Food quality was inconsistent, with reports of cold or poorly prepared items, but some customers enjoyed their meals.
- DKDan KretzengerNov 14, 20253.0It's a wendys
- BKbrad ketlerNov 1, 20251.0Worst Wendy’s ever. Super long wait. Person at front was completely lost and losing it. Can’t overstate how bad this place this. Stay away! I’m afraid to eat my food.
- AKAnna kobylinskaOct 6, 20252.0we went to wendys october 4th around 11:30pm and we got the bacanator and frys and they literally gave us slices of bacon not cut up bacon.
- JLJason LabovichSep 30, 20251.0Hi ther. I was. Ther. Tonight. Me and. Friend i. Orderd. The 5$ biggy. And. Told the person. I am. Verry elergic to cheese. Can.tNot eat it. She laughed at. Me and said. I cant eat it. I orderd bacon jr cheese buger. - cheese my freind order sam with cheese i ate. Half and re a lized th a t had cheese. Started geting. Real sick tried calling no ansher. Just woke up still. No ansher and still. Sick. A dog
- MKMichelle KistSep 26, 20251.0i asked for bacon on my burger, and their was no bacon so i go back inside because they got my order wrong they had a lot of attitude rushing me and when i finally got my second “bacon” burger their was YET no bacon on it i had to wait in line and deal with attitude please learn how to read. i’m only 17 and i have a college level reading level do better i could do your job better than all of yall. mind you it’s a full kitchen nobody is under staffed there.
Frequently Asked Questions About Wendy's
Is Boston Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in North Billerica, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter North Billerica, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (978) 663-4550.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Boston Road Wendy’s serve breakfast?
Yes, this Wendy’s location in North Billerica, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 312 Boston Rd, North Billerica?
The drive-thru is open from 9:00 AM to 12:00 AM Sunday through Thursday, and from 9:00 AM to 1:00 AM on Friday and Saturday.
Does Wendy's at 312 Boston Rd offer breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in North Billerica?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Is delivery available for Wendy's in North Billerica, MA?
Delivery is available where offered. To check delivery options near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's at 312 Boston Rd for feedback or inquiries?
You can contact the location directly at (978) 663-4550 or reach Customer Care via Live Chat on their contact page or call 888-624-8140.
Is Wendy's hiring at the North Billerica location?
To find current job openings, visit the Wendy's Careers page and search by location. If no positions are available, check back frequently.
What nearby convenience stores can I visit before or after Wendy's?
7-Eleven and Cumberland Farms are nearby, offering convenience items, coffee, and gas.
Are there other dining options near Wendy's on Boston Rd?
Yes, nearby you can find Garrisons Bar and Grill for American cuisine and BeefMaster Roast Beef & Seafood for fast food.
Can I visit retail or automotive stores near Wendy's at 312 Boston Rd?
Yes, there are several nearby such as Billerica Auto Parts Co, Carquest Auto Parts, Advance Auto Parts, and electronics/mobile phone stores like Verizon and TCC.