Dunkin'

3.7
283 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Billerica, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
80 Chelmsford Rd, North Billerica, MA
01862, United States

Hours

Reviews

3.7
283 reviews
5 stars
127
4 stars
55
3 stars
34
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Consistency

Many reviews highlighted issues with food preparation, such as incorrect items, missing ingredients, and overall quality.

Staff Friendliness

While some customers praised friendly staff, others noted a lack of politeness and professionalism from certain employees.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with food safety and the presence of flies.

Convenience

The location's convenience was appreciated by many, especially for quick stops, despite service inconsistencies.
  • DD
    Devine
    6 days ago
    1.0
    employees dont listen to shit that you order and mess up every week with the simplest things.
  • JB
    Joshua Buckley
    Nov 8, 2025
    4.0
    This is a nice little Dunks inside of a Mobil gas station just off of route 3. If you need a quick pit stop while passing by, this is a great spot to hit that won't add much time to your commute.
  • BW
    Brian Wright
    Oct 11, 2025
    2.0
    Like every other Dunkin’ Donuts, they’re trying to rush out more food and drinks, faster and faster, and the quality is awful. Not a good experience. Definitely will not be back, this is the 2nd Dunkin’ Donuts’s in Billerica Mass that is miserable to go to and is not worth your time or your money.
  • OC
    Oliver construction,inc
    Oct 7, 2025
    5.0
    Good 👍
  • AC
    Alex Comire
    Jun 30, 2025
    1.0
    worst dunks ever

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Billerica, MA?

Dunkin' in North Billerica is open 24 hours every day of the week, from Monday to Sunday.

What special seasonal drinks does Dunkin' offer during the holiday season?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.