Dunkin'

Reviews

• RM

  raymond maigret

  2 days ago
  1.0
  Just got two coffees this morning both burnt cant even drink them place is bipolar like a flip of the coin as to how the coffee i
• LC

  lisa contee

  Dec 7, 2025
  1.0
  I was served cold hash browns with cold cheese sauce when I went to the counter to tell them that my hash browns were cold, the girl said well the hash browns that were behind the counter were warm I was not offered a replacement or even to have my order warmed up. I was not treated with respect as a paying customer and the girl argued with me. I ate the cold hash browns because that was my breakfast and I didn't have a choice. I would never come back to this Dunkin' donuts again, and I hope the manager takes note of what kind of people he has working in his store
• KC

  Kyle Cabral

  Sep 16, 2025
  1.0
  Unacceptable. The man behind the counter took my order with gloves on, then handed me my food with the same gloves. As someone who has worked in management for Cafua, I know this is a direct violation of basic standards. Staff was distracted, chatting instead of working. I had to repeat my order twice, and instead of speaking to me professionally, the employee waved me over with hand gestures—aggressive, unprofessional, and completely unnecessary. When I asked for my coffee rolls to be bagged separately due to an allergy, I was flat-out refused. Allergies are not a joke. To make it worse, my coffee was poured from a pot that ran empty mid-pour, then topped off with another. What I got was a cup with foam and suds—not quality, not fresh. I left church expecting a simple, peaceful breakfast. Instead, I left disgusted. If this is the level of service Mansfield Management is confident putting out, it’s shameful. I will never return.
• JR

  Jessica Reilly

  Sep 7, 2025
  1.0
  Man, what happened to that place. Sure it got a new face-lift, but they need to get people that actually listen. Grabbed a sandwich on my way to work the last two mornings(Fri &Sat) they messed up both. I just wanted maple bacon on my sandwich with cheddar cheese. Denied both times, and got American cheese and no bacon on one and regular bacon on the other. Even though I was Charged both times for the cheese and Maple bacon. Definitely going to a different one now, my friends agree that this place is going Down Hill Fast. I never eat bacon, so I was really looking forward to the sandwich, instead I paid to be put in a bad mood right before work at 6 am 😑 She even Lied to me as I was leaving, asked if the maple bacon was on it, she Said Yes and I left for work. Wow.
• AA

  Annadad71

  Sep 6, 2025
  4.0
  I would recommend this place.

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