Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
389 N Washington St, North Attleboro, MA
02760-1316, United States
Hours
Reviews
3.8
1,109 reviews
5 stars
475
4 stars
264
3 stars
145
2 stars
71
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Cleanliness
Customers consistently reported unsanitary conditions, including dirty tables and improper food handling practices.
Order Accuracy
Many customers experienced issues with incorrect orders and long wait times, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned that the food was cold, poorly prepared, or not as expected, contributing to a negative dining experience.
Management Issues
Feedback indicated a lack of effective management, with employees appearing disorganized and unmotivated.
- MAmary allenOct 23, 20251.0I went in with my kids earlier this week to buy ice cream and buy food but I was met with the WORST experience of my life. I’m beyond disappointed & disgusted at the fact that this place is still in business. If I could give a 0 star rating I would, the food was horrible, looked undercooked, the ice cream smelled bad, probably rotten. The staff was rude, I asked some curly headed kid for help & he completely dismissed me & was talking in profanity with his co workers. Beyond inappropriate behavior. The place looked so dirty & the tables/dining area was not even wiped down. It looked like somebody had not cleaned in YEARS. DONT GO HERE. BEYOND DISGUSTING.
- AAAmandaOct 20, 20251.0I recently went there and safe to say I will not be coming back!!!!!!!!!!!! This place is GROSS and their staff members are rude. I ordered a large hot fudge Sundae and the Teenage girl working the counter had an attitude towards me about my card declining( it was locked) and she was laughing about it. After I unlocked the card I payed and I didn’t get my sundae for another 30 minutes. These staff need to learn to be respectful and TAKE A SHOWER!!!!!!!!!!!
- TTTricknoticOct 19, 20251.0Ordered a chicken strip basket meal and got no fry and they refused to give me my fry instead tried charging me $4 I’m a regular customer I come every week with my kids. I’m not anymore
- ZAZee AdventurerOct 9, 20251.0Its really awful when you have you wait upwards of 10-20 min in the drive thru more often than not at night with less than 2 cars ahead. Not to mention always being told to pull up and watch them give other orders out behind your car. Only to be given the entirely wrong order, I had to throw out my blizzard several times due to being unable to eat (allergy) Unsure what they hear when I say coffee chocolate chip, but that doesnt sound near peanut butter cup to me, nor does it sound like Chocolate chunk with toffee in it.
- MMMeganSep 28, 20251.0HORRIBLE with TERRIBLE CUSTOMER SERVICE they messed up my order and the young girl who worked drive through today 9/28/25 Gave us a nasty attitude and dirty looks instead of apologizing for THEIR MESS UP AND JUST FIXING IT!! She was annoyed the whole time and she was not afraid to show it all over her face!! I will never come back here again and I will be calling cooperate to put in a complaint!! If you want good customer service DO NOT COME TO THIS LOCATION!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill at 389 N Washington St?
The location is open Monday through Thursday from 10:30 AM to 9:00 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, this Dairy Queen location has a drive-thru for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, it is family-friendly, offers booster seats, high chairs, wheelchair accessibility, and has restrooms available.
Can customers connect to WiFi at Dairy Queen Grill & Chill?
Yes, the location offers free WiFi for customers.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can place an order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/10167/.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, they offer both indoor and outdoor seating for customers to enjoy their meals.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Tropical Rayz Tanning Salon for tanning treatments, Coffee Connection for a coffee or smoothie, and the North Attleborough Historical Society museum for local history.
Can I combine a visit to Dairy Queen Grill & Chill with a stop at local beauty salons?
Yes, nearby beauty salons like Paula's Hair Styling, Salon K, Rustic Edge Hair Salon, and Total Image Hair and Nails are close by and convenient to visit together.
Are there any historical landmarks near Dairy Queen Grill & Chill to explore?
Yes, you can explore the Woodcock Garrison House and the Woodcock-Hatch-Maxcy House Historic District, both local historical landmarks near the Dairy Queen location.