Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and improper food handling practices.
Food Quality
Several customers expressed dissatisfaction with the food quality, mentioning cold meals, incorrect orders, and issues with food freshness.
Staff Behavior
Customers frequently noted unprofessional behavior from staff, including gossiping and inappropriate language.
GC
glen conlon
Dec 23, 2025
4.0
Ice cream, shakes, treats are excellent. Burgers and fries are very good.
MA
mary allen
Oct 23, 2025
1.0
I went in with my kids earlier this week to buy ice cream and buy food but I was met with the WORST experience of my life. I’m beyond disappointed & disgusted at the fact that this place is still in business. If I could give a 0 star rating I would, the food was horrible, looked undercooked, the ice cream smelled bad, probably rotten. The staff was rude, I asked some curly headed kid for help & he completely dismissed me & was talking in profanity with his co workers. Beyond inappropriate behavior. The place looked so dirty & the tables/dining area was not even wiped down. It looked like somebody had not cleaned in YEARS. DONT GO HERE. BEYOND DISGUSTING.
AA
Amanda
Oct 20, 2025
1.0
I recently went there and safe to say I will not be coming back!!!!!!!!!!!! This place is GROSS and their staff members are rude. I ordered a large hot fudge Sundae and the Teenage girl working the counter had an attitude towards me about my card declining( it was locked) and she was laughing about it. After I unlocked the card I payed and I didn’t get my sundae for another 30 minutes. These staff need to learn to be respectful and TAKE A SHOWER!!!!!!!!!!!
TT
Tricknotic
Oct 19, 2025
1.0
I bit into my burger and found a piece of sharp plastic!
Should I sue?
What if I hurt my mouth or swallowed that?
This place has terrible management always messing up orders. Always making multiple cars move up and or park while waiting for food in the drive thru. Always forgetting fries, ketchup and gravy even after we pay extra for that. This place deserves 0 stars.
ZA
Zee Adventurer
Oct 9, 2025
1.0
Its really awful when you have you wait upwards of 10-20 min in the drive thru more often than not at night with less than 2 cars ahead. Not to mention always being told to pull up and watch them give other orders out behind your car. Only to be given the entirely wrong order, I had to throw out my blizzard several times due to being unable to eat (allergy)
Unsure what they hear when I say coffee chocolate chip, but that doesnt sound near peanut butter cup to me, nor does it sound like Chocolate chunk with toffee in it.
What are the operating hours of Dairy Queen Grill & Chill at 389 N Washington St?
The location is open Monday through Thursday from 10:30 AM to 9:00 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, this Dairy Queen location has a drive-thru for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, it is family-friendly, offers booster seats, high chairs, wheelchair accessibility, and has restrooms available.
Can customers connect to WiFi at Dairy Queen Grill & Chill?
Yes, the location offers free WiFi for customers.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can place an order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/10167/.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, they offer both indoor and outdoor seating for customers to enjoy their meals.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Tropical Rayz Tanning Salon for tanning treatments, Coffee Connection for a coffee or smoothie, and the North Attleborough Historical Society museum for local history.
Can I combine a visit to Dairy Queen Grill & Chill with a stop at local beauty salons?
Yes, nearby beauty salons like Paula's Hair Styling, Salon K, Rustic Edge Hair Salon, and Total Image Hair and Nails are close by and convenient to visit together.
Are there any historical landmarks near Dairy Queen Grill & Chill to explore?
Yes, you can explore the Woodcock Garrison House and the Woodcock-Hatch-Maxcy House Historic District, both local historical landmarks near the Dairy Queen location.