Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
3.9
467 reviews
5 stars
205
4 stars
136
3 stars
46
2 stars
32
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their friendliness, while others are reported as rude or unhelpful.
Product Quality
Numerous complaints about poor quality and freshness of products, particularly meat and bakery items.
Pricing
Customers frequently mention high prices compared to competitors, with some feeling the store is overpriced overall.
Store Condition
Feedback indicates issues with cleanliness and organization, with reports of untidy aisles and expired products.
Checkout Experience
Self-checkout systems are criticized for being slow and frustrating, with insufficient staff available to assist customers.
- JFJulie FisherOct 20, 20251.0Do not order groceries online from this business in North Andover. They did not show up, and told me I’d be refunded after I complained. They hung up on me a few times as well. They still charged me despite saying they wouldn’t- and I never received the food. I filed a claim , and luckily - will be refunded.
- NLNicolás Alonzo LabartheSep 4, 20251.0They have to fix western union hours + market basket has better customer service
- CGCesar GacituaAug 27, 20254.0Es uno de los locales medianos, tiene lo básico que una familia puede necesitar. Personal amable
- MSMike SAug 14, 20251.0Just went shopping yesterday bought meat and cold cuts and bread. Honestly very disappointed the bread is stale, the cold cuts are dry and tuff, meat taste like liver. I will not be returning to this store, very poor quality products that are old and stale. Seems this store is keeping things on shelves too long.
- JCJoseph CharlesAug 7, 20253.0They got new self check out that are exactly as bad as the old ones... they are exactly as slow.. exactly as un-mutable, and exactly as insistent you did things you havnt. The greyed out mute button is an autistic persons nightmare, this thing makes it impossible to think. Add in the loud advertisements over the speakers, and it's just too overwhelming. Fix the button!
Frequently Asked Questions About Stop & Shop
What are the operating hours for Stop & Shop in North Andover?
Stop & Shop in North Andover is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop in North Andover offer delivery services?
Yes, Stop & Shop North Andover offers delivery services for your shopping convenience.
What loyalty program does Stop & Shop North Andover offer?
Stop & Shop has the GO Rewards loyalty program, which offers personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online and pick up my order at Stop & Shop North Andover?
Yes, customers can choose to shop online for delivery or pickup, or visit the store in person.
What services are available at the Stop & Shop on Turnpike Street?
Services include flu vaccination, Peapod online shopping, SCAN IT! Mobile, RedBox rentals, UPromise, Blue Rhino propane exchange, Western Union money transfers, Order It! pickup, Coinstar kiosks, and Citizens Bank services.
Where is Stop & Shop located in North Andover?
Stop & Shop is located at 757 Turnpike Street, North Andover, MA 01845, USA.
Is there an electric vehicle charging station near Stop & Shop North Andover?
Yes, the Shell Recharge electric vehicle charging station is located nearby, making it convenient for customers with EVs to charge while shopping.
Are there any nearby liquor stores near Stop & Shop North Andover?
Yes, A Taste of The Vineyard, a liquor and grocery store, is close by, which customers can visit after their grocery shopping.
Where can I access banking or financial services near Stop & Shop North Andover?
Customers can find nearby financial services including Citizens Supermarket Branch bank, Western Union money transfer, and Coinme currency exchange services.
What other amenities or services can I find near Stop & Shop North Andover that might interest customers?
Nearby amenities include Redbox kiosks for movie rentals, Dunkin' for coffee and donuts, and Get In Shape For Women gym for fitness, offering a variety of options before or after shopping.