Stop & Shop

Reviews

• JJ

  Jessica

  4 days ago
  1.0
  I am writing to formally bring to your attention a serious concern regarding an employee at your North Andover, Massachusetts location. During multiple visits, I have had interactions with an employee named Val, who I have found to be consistently rude and unprofessional. In addition to my own experiences, I have witnessed her behavior toward both customers and fellow employees that I believe is extremely inappropriate. Specifically, I have observed conduct that appeared discriminatory toward individuals who speak different languages, which I found to be deeply concerning and unacceptable. It is also my understanding that Val holds a position as a grocery manager. This is particularly troubling, as her behavior does not reflect the level of professionalism or leadership expected in such a role. From what I have observed, this conduct appears to go unaddressed, which creates a negative environment for both customers and staff. I previously reported these concerns to a store manager; however, the issue seemed to be dismissed, and no meaningful changes have been made. As a regular customer, I expect a respectful, inclusive, and welcoming shopping environment, and this experience has been very disappointing. I respectfully request that this matter be reviewed thoroughly and addressed appropriately. It is important that all customers and employees are treated with fairness, respect, and dignity at all times. Thank you for your attention to this matter. I would appreciate any follow-up regarding the outcome of this concern
• JO

  John O'Rourke

  Mar 2, 2026
  1.0
  No lanes ever opened. Prices higher than other places. Had to stop going here.
• SB

  Sylvia M “Queen Bee” B

  Feb 18, 2026
  2.0
  They don't stock correctly and always have expired items so beware and check dates! Also, they moved one of their carriage corrals for carts near the corner restaurant and gym and we've seen many mature people who like to park close not be able to because this corral is a nuisance! Before the next snow hits, MOVE IT NOW TO YOUR SIDE OF THE LOT!
• CM

  Colleen Martin

  Jan 23, 2026
  5.0
  Excellent staff!! Shopped here for years and love the ecperience!
• EB

  Evan Buchanan

  Jan 4, 2026
  5.0
  Great store! This stop & shop has everything I need. Even tho Stop & Shop is more expensive, I still don't mind it!