Panera Bread

3.9
774 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread North Andover is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
58 Peters Street, North Andover, MA
01845, United States

Hours

Reviews

3.9
774 reviews
5 stars
363
4 stars
194
3 stars
86
2 stars
41
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the quality, including missing ingredients and unsanitary conditions.

Staff Attitude

Feedback highlighted inconsistent staff attitudes, with some employees being friendly and helpful, while others were described as rude or indifferent.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food handling practices.

Order Accuracy

A significant number of customers experienced problems with order accuracy, frequently receiving incorrect items or missing components.
  • GV
    Gina Villa
    Nov 11, 2025
    5.0
    The perfect spot for a delicious warm in and perfect breakfast
  • OR
    Olgaliz Rodriguez
    Nov 10, 2025
    5.0
    Excellent
  • CD
    Cameron Drake
    Oct 27, 2025
    1.0
    This panera has gone downhill over the years. Multiple times I've walked in to order and see three employees chatting at the register, but will not look up when a customer (me) walks in. I don't even bother going to the register anymore because the staff obviously wants me to use the kiosk as to not interrupt their conversations. Also, why is this location always running out of the french baguettes?? you are panera BREAD how do you run out of BREAD??? go make more bread if you ran out i want my bread. im white. my culture revolves around bread. eating bread. baking bread. enjoying bread. this could be considered culturally insensitive imo. do better panera BREAD
  • FR
    Fred Russo
    Sep 4, 2025
    5.0
    Today I was met with bright smiles and happy workers. My food was excellent and very consistent from all the times I’ve been there.
  • EG
    Elizabeth Gonzalez
    Aug 29, 2025
    5.0
    We had a great experience at this Panera! I was so impressed with Amanda behind the register, who was super friendly to my children and looked genuinely happy to be doing her job. So great to see such young energetic people working hard at this Panera! Makes for a pleasant eating experience with family.

Frequently Asked Questions About Panera Bread

Does Panera Bread North Andover accept reservations?

No, Panera Bread North Andover does not accept reservations.

What are the regular opening hours for Panera Bread North Andover?

Panera Bread North Andover is open daily from 6:00 AM to 9:30 PM Monday through Thursday, 6:00 AM to 10:00 PM on Friday and Saturday, and 6:30 AM to 9:00 PM on Sundays.