NoPig Neva

When your order has been sent from our facility you will receive an email confirming that it has been shipped and it will include a tracking number. Feel free to log into our site and check the status of your order. You can also check your order using the provided tracking number once you have received it.

Please do not be alarmed if items arrive in a state of thawing (which may happen if your area is quite warm at the time of delivery), as there are no animal-based ingredients that pose a health risk of going bad by being exposed to some heat during the final part of delivery.As long as this item is shipped to arrive within 2 days and has cold packs/dry ice added, it will be adequate to consume even if it is not completely chilled when it arrives. Items may begin to warm up on the 2nd day in transit if they are transported in warm trucks or are being delivered to hot areas. So long as you ensure proper delivery in this time frame and have selected cold packs or a cold shipper box the items will only warm up for a short period at most and will stay cool for the bulk of the journey to you.

In order to ensure the best possible quality for your delivery we ship any day from Monday through Thursday of each week. If you choose the 3-day shipping option we can only ship out early in the week to ensure that it arrives before the weekend If you chose the 2-day option the cut-off day is Wednesday that week Shipping on Thursday is only for those that have a 1-day shipment or a non-perishable item For perishable orders placed late in the week (Thursday/Friday) the order will be shipped out the following Monday or Tuesday to maintain freshness.

Unfortunately, we do not offer returns on items at our store unless the product has a manufacturing defect, or the wrong item has been shipped. You may be required to provide a photo of your order for confirmation and all cases are subject to review by our customer service team before a final decision has been made. This applies to both the membership as well as the store items. Your monthly membership can be canceled at any time and will take affect on the next billing cycle.

We ship anywhere within the United States, with free shipping only applying to the contiguous 48 states.

NoPig Neva is a vegan ecommerce store based in the Boston area offering a variety of plant-based groceries including hard-to-find vegan products delivered nationwide.

Yes, once your order ships, you will receive an email with a tracking number to monitor your delivery status online.

Items may arrive partially thawed but remain safe to consume if shipped with cold packs and delivered within 2 days. We ensure freshness despite some warming during transit.

Shipping is done Monday through Thursday to ensure product freshness, with some restrictions depending on shipping speed and order timing.

Returns are only accepted for manufacturing defects or incorrect shipments, subject to review and may require photo evidence. Memberships can be cancelled anytime for the next billing cycle.

We accept American Express, Discover, MasterCard, and Visa credit and debit cards.

We deliver to several Northeastern states including Massachusetts, Connecticut, Vermont, New Hampshire, Rhode Island, New York, Maine, New Jersey, and Pennsylvania.

Customers can visit local spots like North Andover Soccer Fields for outdoor activities or Helene Joy School of Dance for performing arts nearby.

Yes, automotive services like Fafa's Auto Spa and AV Repair Inc., as well as home improvement stores like Howard Construction, are located nearby for convenient access.

Yes, Little Sprouts and Dog'n it Daycare & Spa are nearby options for child care and preschool services.