Five Guys

4.1
192 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 115 Turnpike St in North Andover is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
115 Turnpike St, North Andover, MA
01845, United States

Hours

Reviews

4.1
192 reviews
5 stars
113
4 stars
37
3 stars
19
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being fresh, well-prepared, and delicious.

Service Issues

Several reviews highlighted slow service, particularly with mobile orders, and instances of incorrect orders.

Cleanliness

The location was noted for its cleanliness, contributing positively to the dining experience.

Pricing Concerns

Many customers expressed concerns about the rising prices, feeling that the value for money has diminished.

Staff Attitude

While some reviews mentioned friendly and helpful staff, others reported rude behavior and poor management practices.
  • AA
    Aya ayat
    Dec 26, 2025
    5.0
    Every time i go there a young guy with a black shirt i don’t remember his name but he is usually there afternoon and the evening he is just the best ever very nice and professional you feel really welcomed keep up the good work and energy
  • AM
    Alejandro Moreta
    Dec 21, 2025
    4.0
    I visited the Five Guys location on December 27, 2023, and placed a sizable order that included burgers, fries, a milkshake, and a soda. The team, especially Dave W., handled everything with efficiency and care. The food was fresh, well-prepared, and customized exactly as requested. I appreciated the attention to detail—especially with the toppings and exclusions. The environment was clean, and the service was friendly and prompt. The receipt was clear and itemized, showing transparency in pricing and payment. Thank you for making the experience smooth and enjoyable. I’ll definitely be back!
  • DP
    D P
    Nov 14, 2025
    5.0
    Great burgers!
  • NS
    NELSON SPBC
    Nov 10, 2025
    5.0
    Tasty Hamburger with Five Guys
  • EF
    Ethan Fradkin
    Oct 19, 2025
    5.0
    Food is always great at the North Andover location and always show up quick. Service is also always impeccable. Specifically Elias. He was one of the kindest people I’ve met and made my experience at five guys significantly better.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.