Five Guys

4.1
190 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 115 Turnpike St in North Andover is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
115 Turnpike St, North Andover, MA
01845, United States

Hours

Reviews

4.1
190 reviews
5 stars
112
4 stars
36
3 stars
19
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being fresh, tasty, and well-prepared, although some noted issues with portion sizes and food preparation.

Service Speed

Feedback on service speed was mixed; while some customers experienced quick service, many reported long wait times and issues with mobile orders.

Cleanliness

The restaurant was frequently described as clean, contributing positively to the dining experience.

Pricing Concerns

Several customers expressed dissatisfaction with the rising prices, feeling that the value for money has decreased.

Staff Attitude

While many reviews highlighted friendly and helpful staff, there were also reports of rude service and poor management practices.
  • DP
    D P
    Nov 14, 2025
    5.0
    Great burgers!
  • NS
    NELSON SPBC
    Nov 10, 2025
    5.0
    Tasty Hamburger with Five Guys
  • EF
    Ethan Fradkin
    Oct 19, 2025
    5.0
    Food is always great at the North Andover location and always show up quick. Service is also always impeccable. Specifically Elias. He was one of the kindest people I’ve met and made my experience at five guys significantly better.
  • AK
    Alex Kaye
    Sep 29, 2025
    3.0
    very slow
  • YC
    Yu Chen
    Jul 30, 2025
    5.0
    good place to grab a quick week day lunch. High quality burgers and lots of options for drinks.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.