Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve North Andover, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
191 reviews
5 stars
84
4 stars
30
3 stars
19
2 stars
9
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and dismissive staff, particularly during busy hours.
Order Accuracy
Numerous customers reported frequent mistakes with their orders, including incorrect items and missing components, leading to frustration.
Speed of Service
Many reviews mention slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.
Cleanliness
Several customers noted issues with cleanliness, particularly in restrooms, indicating a need for better maintenance and hygiene practices.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, suggesting that there are positive experiences to be had.
- NRNatalia RondeauNov 15, 20251.0Ordered a maple bacon egg and cheese this morning and they clearly don’t pay attention to their products or quality. The paper they used to separate the cheese was still attached and part of my sandwich. Luckily I cut my sandwich in half instead of just taking a bite. Not the first or last time this place has been extremely careless when it comes to what they sell or make.
- ICIsaiah CortijoNov 6, 20251.0They kept my mobile order sitting behind the mobile order shelf and waited 10 minutes before asking me what I was waiting for. When finally asked, they didn't have my donut ready, didn't know what kind it was, and still had to go get it. Multiple people weren't busy; they just seemed to not care. When I finally got to taste my water-downed coffee from the ice melting, it clearly tasted burnt.
- JMJanice McKayNov 4, 20251.0waited in line outside for over 25 minutes The girl that use to be there apparently has left It was a nightmare and then gave me wrong coffee Never going back
- MMMOct 17, 20255.0The staff at this Dunkin are consistently delightful. It’s my go to DD.
- DRDaniel RodriguezAug 11, 20251.0I had the worst experience today im the morning with a manager very disrespectful very rude because I cannot be quick enough for her. This was my go to stop every morning now I will never come here again. Thanks a lot lady you know who you are
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in North Andover, MA?
Dunkin' in North Andover is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location offers a drive-thru for convenient ordering and pickup.
What are some popular menu items available at this Dunkin'?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, and specialty drinks like the Cookie Butter Cloud Latte and Peppermint Mocha during the holiday season.
Can I order ahead or get delivery from this Dunkin' location?
Yes, you can order ahead via the Dunkin' mobile app or their online ordering system, and delivery is also available.
Does this Dunkin' have free Wi-Fi for customers?
Yes, this Dunkin' location provides free Wi-Fi for customers.
What meals does Dunkin' in North Andover serve?
This Dunkin' serves breakfast, lunch, and brunch, making it a great spot for your morning or midday meals.
Is there a Dunkin' or other coffee shops near this Dunkin' location?
Yes, there is another Dunkin' nearby, along with other options like Love Green smoothie and juice bar for additional beverage choices.
What nearby restaurants can I visit before or after my trip to Dunkin'?
Nearby dining options include Shunju, an Asian restaurant, Captain Pizza offering Greek cuisine, and Garlic Breath Pizza for pizza lovers.
Are there any nearby shopping centers or services close to Dunkin' in North Andover?
Yes, Jasmine Plaza is a nearby shopping center, and other nearby services include The UPS Store 0494 for shipping and Silver Dry Cleaners for laundry needs.
Does this Dunkin' location accept credit and debit cards?
Yes, the Dunkin' in North Andover accepts both credit and debit card payments.