Business Details
About
Mexican Restaurant
Chipotle North Andover is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.7
842 reviews
5 stars
219
4 stars
115
3 stars
63
2 stars
65
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported consistently poor service, including rude staff, slow service, and frequent order mistakes.
Food Quality
Many reviews highlighted issues with food quality, including cold food, incorrect orders, and even instances of food poisoning.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and overflowing trash, contributing to a negative dining experience.
Order Fulfillment
Customers expressed frustration over incomplete or incorrect online orders, with many stating that items were missing or not prepared as requested.
Positive Experiences
Despite the negative feedback, some customers praised the taste of the food and noted positive interactions with friendly staff.
- JCJeanette Coney2 days ago2.0The food is good but the inside is nasty. There was food and trash all over the floors and the tables. We had to clean the table, chairs, and the area around us so we could sit down. Also, the portion sizes are so inconsistent by servers.
- TVThomas ViottiSep 29, 20252.0Service is below average. Employees are not set up for success.
- AAAngel AlbaSep 9, 20255.0Great carnitas. Love it.
- AFAntonio FlorezAug 26, 20255.0Cool
- IPIsabella PintoAug 19, 20255.0Super good service! good food!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in North Andover?
Chipotle Mexican Grill in North Andover is open daily from 10:00 AM to 11:00 PM.
Does Chipotle North Andover offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill located in North Andover?
It is located at 93 Turnpike St, Essex, North Andover, MA 01845, USA.
What type of food does Chipotle Mexican Grill in North Andover serve?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and real ingredients.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle mobile app available on the App Store.
Does Chipotle Mexican Grill North Andover support any online loyalty program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What are some nearby dining options around Chipotle in North Andover?
Nearby dining options include Thyme Japanese Cuisine for sushi, B.GOOD for burgers, Five Guys, CAVA for Mediterranean food, and Subway for sandwiches.
Are there any fitness centers near Chipotle North Andover?
Yes, nearby fitness centers include Club Pilates, Pure Barre yoga studio, and TITLE Boxing Club.
What nearby services can I find close to Chipotle Mexican Grill in North Andover?
Nearby services include Northmark Bank, Citibank, AFC Urgent Care, Alliance Car Service, and North Andover Modern Dentistry.
How can I contact Chipotle Mexican Grill in North Andover?
You can call them at +1 978-688-1883 or email at ma.1425.northandover@chipotle.com for inquiries.