Chipotle Mexican Grill

2.7
854 reviews
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Business Details

93 Turnpike St, North Andover, MA
01845, United States
(978) 688-1883
https://locations.chipotle.com/ma/north-andover/93-turnpike-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1425
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About

Mexican Restaurant
Chipotle North Andover is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
93 Turnpike St, North Andover, MA
01845, United States

Hours

Reviews

2.7
854 reviews
5 stars
222
4 stars
116
3 stars
64
2 stars
65
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, slow service, and incorrect orders.

Food Quality

While some customers enjoyed the food, many reported issues with food quality, including cold meals, skimpy portions, and even food poisoning.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash and unclean tables, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted consistent problems with order accuracy, including missing items and incorrect portions.
  • NN
    Nate
    4 days ago
    5.0
    Great food, is quite busy so dont usually have old food, fast service, the staff are nice, and usually plenty of seats. Clean place, and the food is delicious, the chips are a little too oily tho.
  • LB
    Laci Berry
    5 days ago
    1.0
    Apparently they don't take cash at 9pm what a joke.
  • ST
    Spiritual Tycoon
    Dec 21, 2025
    1.0
    The only stars go to the red chimichurri sauce. The only reason I will be back is for that sauce. The service was terrible they rushed threw my order so fast I had to repeatedly ask them to go back and add the topping they kept skipping me on. They gave me a half portion of protein so I was forced to ask for double. 25$ to be rushed and have my food thrown together and then thrown back at me ......
  • CC
    Cheryl
    Dec 15, 2025
    3.0
    They skimp on the food every time. Stopped going.
  • KK
    King King
    Dec 8, 2025
    1.0
    Please please hire individuals who want to work..train them..fully train them. Cashier very rude and rushed the whole transaction that she didn't answer my question that I asked twice. No one knew how to credit or re-do the transaction. Very unapologetic in her demeanor and bad attitude. Walked away when she messed up. Sad how people can just ruin one's experience.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in North Andover?

Chipotle Mexican Grill in North Andover is open daily from 10:00 AM to 11:00 PM.

Does Chipotle North Andover offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services for your convenience.