Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve North Andover, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
This may be the worst Dunkin' Donuts in the state of Massachusetts. I have come here multiple times as it is on my way to work and they consistently do not know what is going on. There have been countless times where I have placed a mobile order for them to tell me that they do not know what I ordered or they even have what I want. Take this morning for instance; I ordered a large coffee prior to arriving. Once I arrived, I waited 3 minutes at the speaker until someone asked me for what I ordered. Once they did, I drove to the window where I proceeded to wait again for another 3 minutes before getting asked if what I ordered then they proceeded to ask me if it was the right location. Then I wait another 3 minutes for them to come back and tell me that they found my order but somehow have no large cups so I need to get a medium but in all actuality, I paid for a large lol. This Dunks literally causes a 4 minute interaction into 15 minutes because they are all genuinely confused. Absolutely insane but somehow still operating.
I do want to say that I literally never write reviews but man, they caught me off guard this morning and really set my day off. Avoid this place at all costs.
KL
Karen Lockwood
Mar 29, 2026
1.0
I ordered a drink and at the screen, they had my order right. When i got to the window. They had a different drink and when i asked for a correction they gave me the same wrong drink and claimed it was a different one but with a wrong sticker. I made it clear this was the wrong drink and they still gave it back to me. You need to work on your customer service.
AL
Anna Lucarini
Mar 14, 2026
1.0
Said it was open, let me order online, nobody in the building. Now I’m sad
GG
german
Mar 12, 2026
1.0
morning crew is slow, rude, incompetent, and lacking in english. afternoon crew is lovely on the other hand
DW
Derek Williams
Jan 8, 2026
1.0
Anytime i go there's a long wait just for them to mess up my order. Doesn't matter who they higher. This place is an awfully trained location. Should just close it down
What are the operating hours for Dunkin' in North Andover, MA?
Dunkin' in North Andover is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location offers a drive-thru for convenient ordering and pickup.
What are some popular menu items available at this Dunkin'?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, and specialty drinks like the Cookie Butter Cloud Latte and Peppermint Mocha during the holiday season.
Can I order ahead or get delivery from this Dunkin' location?
Yes, you can order ahead via the Dunkin' mobile app or their online ordering system, and delivery is also available.
Does this Dunkin' have free Wi-Fi for customers?
Yes, this Dunkin' location provides free Wi-Fi for customers.
What meals does Dunkin' in North Andover serve?
This Dunkin' serves breakfast, lunch, and brunch, making it a great spot for your morning or midday meals.
Is there a Dunkin' or other coffee shops near this Dunkin' location?
Yes, there is another Dunkin' nearby, along with other options like Love Green smoothie and juice bar for additional beverage choices.
What nearby restaurants can I visit before or after my trip to Dunkin'?
Nearby dining options include Shunju, an Asian restaurant, Captain Pizza offering Greek cuisine, and Garlic Breath Pizza for pizza lovers.
Are there any nearby shopping centers or services close to Dunkin' in North Andover?
Yes, Jasmine Plaza is a nearby shopping center, and other nearby services include The UPS Store 0494 for shipping and Silver Dry Cleaners for laundry needs.
Does this Dunkin' location accept credit and debit cards?
Yes, the Dunkin' in North Andover accepts both credit and debit card payments.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: