Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve North Adams, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
289 reviews
5 stars
128
4 stars
62
3 stars
38
2 stars
17
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are inconsistent; some report friendly and efficient service, while others mention rudeness and unprofessional behavior.
Order Accuracy
Many customers have reported issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
Several reviews highlight unsanitary conditions inside the store, with complaints about cleanliness and maintenance.
Wait Times
Customers frequently mention long wait times, especially in the drive-thru, often exacerbated by understaffing.
Product Quality
While some customers enjoy the coffee and food, others have experienced issues with overcooked items and inconsistent drink preparation.
- FOFaris OsamnOct 30, 20251.0Lady at the drive through being very rude telling me there’s no food and no donuts because they close in 5 mins
- EOEvelyn OstranderSep 29, 20254.0Love some of the morning crew and some of the night crew. Depending on who's there depends on how well everything is going to be. Usually do mobile orders
- ICIzumi ChisakiAug 18, 20251.0Bad toilet, didn’t give me the correct munchkins, very rude
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 5 Union St, North Adams, MA?
Dunkin' is open daily from 4:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services.
What special holiday drinks can I try at Dunkin' in North Adams?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
How can I order my favorite Dunkin' items ahead of time?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
What types of meals does Dunkin' serve at North Adams?
Dunkin' serves breakfast, brunch, and lunch meals.
What are some nearby attractions to visit before or after enjoying Dunkin'?
You can visit Cascade Falls park and attractions, Museum of Dog art museum, or the Future Labs Gallery art gallery near Dunkin'.
Are there other food options near the Dunkin' at 5 Union St?
Yes, nearby dining options include McDonald's, Domino's Pizza, and Village Pizza for a variety of meals.
Where can I find convenient pharmacy and retail services near Dunkin'?
Nearby pharmacies and retail stores include Little's HSC Pharmacy, Walgreens, and Walmart for your shopping and medical needs.
Does Dunkin' in North Adams offer free Wi-Fi and accept credit or debit cards?
Yes, this Dunkin' location offers free Wi-Fi and accepts both credit and debit card payments.