Dunkin'

3.7
286 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1250 Washington St, Newton, MA
02465, United States

Hours

Reviews

3.7
286 reviews
5 stars
129
4 stars
60
3 stars
28
2 stars
14
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times for orders, even during non-busy hours.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and poor customer service.

Order Accuracy

Customers frequently experienced issues with incorrect orders, including wrong items and poorly made drinks.

Cleanliness and Hygiene

Concerns were raised about cleanliness, particularly regarding food handling practices and the overall state of the establishment.

Product Quality

While some customers praised the quality of food and drinks, others reported inconsistent quality, including poorly made beverages.
  • AF
    Amaury Fontenele
    Oct 21, 2025
    2.0
    Possibly the slowest Dunkin I have ever seen. Not even busy ,just slow as heck.
  • NN
    Novruz Novruzov
    Sep 27, 2025
    5.0
    Unfortunately, I won't be coming back here. The worker here uses the same gloves he uses to accept money and cook, and it's disgusting after that.
  • MB
    Mr. Dana Baumgartner
    Aug 22, 2025
    5.0
    Absolutely the first Dunkin to make my coffee and I didn't have to add sugar or creamer
  • GM
    George Mardoyan
    Oct 29, 2022
    1.0
    The woman working seems like she has something better to do than work there. 1 guy I talked to said hes been waiting 40 minutes for a sandwich off the Dunkin App. I waited 10 minutes for a coffee and a muffin. I love dunkins but will never return to this one
  • MG
    Moshe Gerstenhaber
    Jun 11, 2018
    5.0
    Good coffe service and cheese sandwich

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Newton, MA?

Dunkin' in Newton, MA, is open daily from 5:00 AM to 8:00 PM.

What breakfast and meal options are available at this Dunkin' location?

This Dunkin' serves breakfast, lunch, and brunch with options including coffee, espresso, breakfast sandwiches, donuts, tea, and other comfort foods.