Location.com logo
Decked Out Lattes
Brand Certified

Dunkin'

3.7
(289 reviews)

Business Details

1250 Washington St, Newton, MA
02465, United States
(617) 527-8911
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1250 Washington St, Newton, MA
02465, United States

Hours

Reviews

3.7
289 reviews
5 stars
130
4 stars
60
3 stars
28
2 stars
14
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Speed of Service

Many customers reported extremely slow service, with long wait times for orders and a lack of efficiency among staff.

Order Accuracy

Several customers experienced issues with incorrect orders, including wrong items and poorly made drinks.

Cleanliness and Hygiene

Concerns were raised about cleanliness, including unsanitary practices by staff and messy conditions in the establishment.

Product Quality

While some customers enjoyed the food and drinks, others reported issues with taste and preparation, indicating inconsistency in product quality.
  • BM
    Binbin Ma
    Jan 16, 2026
    1.0
    Terrible customer service
  • MG
    MaryJay Garay
    Dec 9, 2025
    1.0
    The phones don’t work to call to speak to a manager. My order has been made wrong twice in a row now. the manager begrudgingly made my sandwich just to make it wrong again . I didn’t realize until I got to work with my food that they prepared my sandwich incorrectly I don’t think it’s too much to ask to have my coffee and food made correctly when I pay for the food
  • AF
    Amaury Fontenele
    Oct 21, 2025
    2.0
    Possibly the slowest Dunkin I have ever seen. Not even busy ,just slow as heck.
  • NN
    Novruz Novruzov
    Sep 27, 2025
    5.0
    Unfortunately, I won't be coming back here. The worker here uses the same gloves he uses to accept money and cook, and it's disgusting after that.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Newton, MA?

Dunkin' in Newton, MA, is open daily from 5:00 AM to 8:00 PM.

What breakfast and meal options are available at this Dunkin' location?

This Dunkin' serves breakfast, lunch, and brunch with options including coffee, espresso, breakfast sandwiches, donuts, tea, and other comfort foods.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: