Dunkin'

3.7
288 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1250 Washington St, Newton, MA
02465, United States

Hours

Reviews

3.7
288 reviews
5 stars
130
4 stars
60
3 stars
28
2 stars
14
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times for orders and a lack of staff efficiency.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and poor customer service.

Order Accuracy

Customers frequently experienced issues with incorrect orders, including wrong items and poorly made drinks.

Cleanliness and Safety

Concerns were raised about unsanitary practices, such as employees not wearing gloves and overall cleanliness of the establishment.

Product Quality

While some customers enjoyed the food and drinks, there were complaints about inconsistent quality and poorly prepared items.
  • MG
    MaryJay Garay
    Dec 9, 2025
    1.0
    The phones don’t work to call to speak to a manager. My order has been made wrong twice in a row now. the manager begrudgingly made my sandwich just to make it wrong again . I didn’t realize until I got to work with my food that they prepared my sandwich incorrectly I don’t think it’s too much to ask to have my coffee and food made correctly when I pay for the food
  • AF
    Amaury Fontenele
    Oct 21, 2025
    2.0
    Possibly the slowest Dunkin I have ever seen. Not even busy ,just slow as heck.
  • NN
    Novruz Novruzov
    Sep 27, 2025
    5.0
    Unfortunately, I won't be coming back here. The worker here uses the same gloves he uses to accept money and cook, and it's disgusting after that.
  • MB
    Mr. Dana Baumgartner
    Aug 22, 2025
    5.0
    Absolutely the first Dunkin to make my coffee and I didn't have to add sugar or creamer
  • OA
    Oladimeji Akere
    Aug 30, 2018
    4.0
    Same old system

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Newton, MA?

Dunkin' in Newton, MA, is open daily from 5:00 AM to 8:00 PM.

What breakfast and meal options are available at this Dunkin' location?

This Dunkin' serves breakfast, lunch, and brunch with options including coffee, espresso, breakfast sandwiches, donuts, tea, and other comfort foods.