Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Newton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
276 reviews
5 stars
109
4 stars
63
3 stars
26
2 stars
16
1 star
62
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently noted that the location is understaffed, leading to long wait times and poor service.
Customer Service
Many reviews highlighted rude and inattentive staff, with several customers expressing frustration over incorrect orders and lack of assistance.
Product Quality
There were numerous complaints about food quality, including stale donuts and incorrect drink orders, indicating inconsistency in product preparation.
Cleanliness
Several customers reported unsanitary conditions, including sightings of pests and overall filthiness of the establishment.
Mixed Experiences
While some customers praised the coffee and friendly staff, many others had negative experiences, suggesting a lack of consistency in service and product quality.
- SMStephano de m4 days ago5.0The has good breakfast en Good service. Only the place over there there is not enough place to sit over there Sometimes ,its always busy at the morning. But you can also take away if there is not enough place.
- RTrocio tacuri4 days ago2.0I think this location is operated by a family, when I arrived they were arguing about something, I didn't understand the language but they seemed to be too busy arguing among themselves to take my order. Finally a male employee comes and takes my order, he apologized and looked embarrassed. While I'm waiting for my food I see the woman (wearing a hijab) making my sandwich arguing over the phone and with the manager, she hands the bag to a customer that just arrived for his online order, he says "it's not mine". I said it's mine and extended my hand to receive the bag. She looks at me, very annoyed and instead of handing out the bag, dumps it over the counter!! I was appalled! The customer next to me says to her "You should smile sometimes". Terrible attitude!! Not coming back to this location.
- AHArman HovhannisyanNov 13, 20252.0Ordered a hot late, got barely warm coffee
- BBBecket BernierOct 20, 20252.0Literally always under staffed. There have been multiple times when no one was even at the register and I’ve had to call to the back to see if anyone was there. It’s clear this place is close to being shut down. Foods pretty good though
- CLCathy LiOct 1, 20251.0Horrible experience! I went to buy a dozen of donuts yesterday and while the guy was busy making other people’s drink, he asked me 3 times what I wanted to which I responded with a dozen of donuts. I stopped responding until he was done making the drinks because he clearly wasn’t listening. Then when he asked me which kind of donuts I wanted, I would respond to a flavor and then before he could give me 1 second to respond, he would say “and and and and and?”, then I say another flavor and he would immediately says “and and and and and and and and and and?!??” I literally had to scream back “give me a second!” so he could stop being so obnoxious. For a customer who is not slow and wanted to get the hell out ASAP myself, it was infuriating. The guy (believe his name is Shiful) was so rude and impatient!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Newton, MA?
Dunkin' in Newton, MA is open daily from 4:00 AM to 9:00 PM.
What are the delivery service hours at this Dunkin' location?
Delivery is available daily from 4:30 AM to 8:30 PM at this Dunkin' location.
Does Dunkin' in Newton offer mobile app ordering?
Yes, you can order ahead and enjoy a fast grab and go experience using the Dunkin’ mobile app available on iOS and Android.
What menu items are currently featured at this Dunkin' location?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher along with classic favorites.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at the Newton, MA location.
What types of meals does this Dunkin' serve?
Dunkin' in Newton serves breakfast, brunch, and lunch, catering to all your meal needs throughout the day.
Are there any nearby parks where customers can relax after visiting Dunkin'?
Yes, Coletti-Magni Park is nearby where you can enjoy some time outdoors after your visit to Dunkin'.
What other dining options are close to Dunkin' in Newton?
Nearby dining options include Eddie's Breakfast & Lunch, Pátzcuaro Taqueria & Bar, Ginger Root Chinese Cuisine, Olivia's Bistro, and Samma Charles Art, offering a variety of cuisines to explore before or after your Dunkin' visit.
Are there any wellness or beauty services near Dunkin'?
Yes, places like Beantown Massage, Dreher Physical Therapy, Salone Di Bellezza, EMME Lash & Beauty, Newton Beauty, and Salvi's Barber Shop are nearby for wellness and beauty treatments.
How can customers contact Dunkin' in Newton, MA?
You can call Dunkin' at +1 617-527-9688 for any inquiries or orders.