Dunkin'

4.1
387 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
138 Needham St, Newton, MA
02464, United States

Hours

Reviews

4.1
387 reviews
5 stars
212
4 stars
88
3 stars
40
2 stars
16
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and poor service.

Cleanliness

The cleanliness of the location is inconsistent, with some customers noting it as clean and well-maintained, while others describe it as dirty and unsanitary.

Order Accuracy

There are frequent complaints about incorrect orders, particularly with coffee and food items, leading to customer frustration.

Food and Drink Quality

The quality of food and drinks varies, with some customers enjoying their orders while others report issues with taste and preparation.
  • MS
    Margo Smirnov
    Nov 30, 2025
    5.0
    The drinks are great and the staff were very amusing and full of energy. Would definitely go back again!
  • AW
    Adrian B. Weissman
    Oct 19, 2025
    5.0
    Nice and fast, clean delicious food. No frills
  • LK
    Laura Kessler
    Oct 1, 2025
    5.0
    Stopped in with my 8 week old daughter to kill time (and recaffeinate) between appointments, and the man behind the counter could not have been kinder. Of course my coffee was delicious, but he made my whole day, as a new mom in the thick of newborn life. 💚💚💚 I wish I’d gotten his name!
  • S2
    Samuel 21
    Aug 18, 2025
    1.0
    They have no sense of customer service what so ever.
  • LJ
    Lukas Judge
    Jul 20, 2025
    1.0
    Workers are rude. The coffee is never right. If it says butter pecan than I shouldn't be getting a plain coffee. This has happened multiple times. It's the closet Dunks to my apartment but I now go out of my way to avoid them.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 138 Needham St in Newton, MA?

Dunkin' is open daily from 4:00 AM to 8:00 PM at 138 Needham St, Newton, MA.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services to its customers.