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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(287 reviews)

Business Details

401 Watertown St, Newton, MA
02458, United States
(617) 527-9688
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
401 Watertown St, Newton, MA
02458, United States

Hours

Monday4:00 AM - 9:00 PM
Tuesday4:00 AM - 9:00 PM
Wednesday4:00 AM - 9:00 PM
Thursday4:00 AM - 9:00 PM
Friday4:00 AM - 9:00 PM
Saturday4:00 AM - 9:00 PM
Sunday4:00 AM - 9:00 PM

Reviews

3.5
287 reviews
5 stars
113
4 stars
65
3 stars
28
2 stars
17
1 star
64
  • AC
    Alex C
    Mar 28, 2026
    5.0
    This coffee hit different today, first time at this location but I think their coffee here is better than other places. What’s their secret? 😅
  • AL
    Alan Lefebvre
    Mar 12, 2026
    5.0
    Bathroom was not clean.
  • TT
    Tiff
    Jan 16, 2026
    3.0
    I keep ordering a menu item without pork, and keeping being given pork. If you have aversion to it, avoid this Dunkin, as they don't seem to care about food or customer safety, unfortunately. Dunkin is great, though.
  • JH
    Juan Holguin
    Jan 10, 2026
    1.0
    I requested a small hot coffee ended up with a medium iced coffee filled with sugar requested five munchkins got super hard donuts that must’ve been left out since yesterday. Don’t go here. Horrible service rude customer service I wish corporate can contact me.
  • RJ
    Ryan Jarmusik
    Jan 6, 2026
    1.0
    I visited this Dunkin location in Watertown and ordered a mocha latte with oat milk. The employee did not seem to know how to make a latte at all — the milk was not aerated properly, and the machine made a loud screeching sound the entire time. I politely asked for the drink to be remade, but on the second attempt the employee guessed how much espresso to use and repeated the same incorrect process. When I asked if someone else could make it, I was told no. At that point, I asked for a regular hot coffee instead and requested a refund for the difference. The employee took my receipt and said he could not issue a refund, then offered a donut instead — which is not an acceptable substitute for money I paid. Charging a customer for a drink that wasn’t made correctly and then refusing a refund is unacceptable. This location clearly needs better training and basic customer service standards.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Newton, MA?

Dunkin' in Newton, MA is open daily from 4:00 AM to 9:00 PM.

What are the delivery service hours at this Dunkin' location?

Delivery is available daily from 4:30 AM to 8:30 PM at this Dunkin' location.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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