McDonald's

3.8
1205 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

McDonald's
111 Needham St, Newton Upper Falls, MA
02464, United States

Hours

Reviews

3.8
1,205 reviews
5 stars
518
4 stars
264
3 stars
191
2 stars
73
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for food orders.

Food Quality

While some customers enjoyed hot and fresh food, many complained about cold or incorrect orders.

Cleanliness

The restaurant was noted for its cleanliness, but some reviews mentioned dirty tables and bathrooms.

Drive-Thru Issues

The absence of a drive-thru was a common complaint, with many customers expressing frustration over the lack of this service.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of assistance.
  • MV
    Michelle Valley
    Jan 1, 2026
    3.0
    Why would a McDonald's not have a drive-thru? Why would I want to get out in the hood and walk into the store? Other than that it's McDonald's The service was good from the employees but I mean the food is only going to be so good and it's expensive as hell for what it is and the fact that I had to get out in the snow in the hood in the middle of the night to go inside to get chicken nuggets kind of lame
  • GZ
    George Zhao
    Dec 13, 2025
    2.0
    Takes forever to get your food, also they got rid of free refills. What sort of McDonald’s does that….
  • HG
    hans gruber
    Dec 10, 2025
    5.0
    the fish sandwich that I get here is always piping hot and they bring it to your table. as a matter of fact everything I get here is always quite hot. fries, chicken nuggets, I enjoy walking in here.
  • GW
    Grace White
    Dec 4, 2025
    3.0
    the food is always good and hot, and the space is very clean. But it is so slow. There’s only a few customers in the cafe, but a bunch of workers just having side conversations rather than prepping orders. I waited over 20 minutes for my food 😭
  • VM
    Volodymyr Mikhidenko
    Dec 4, 2025
    1.0
    Their espresso machine doesn’t work for weeks, the app still lets you order cappuccino and you find out that it’s not working only on the spot

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 111 Needham St, Newton Upper Falls?

McDonald's at 111 Needham St is open daily from 5:00 AM to 1:00 AM.

During what hours is the drive-through service available at this McDonald's location?

Drive-through service is available daily from 5:00 AM to 1:00 AM.