Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.8
1,197 reviews
5 stars
515
4 stars
264
3 stars
188
2 stars
72
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often exceeding 20 minutes, even during non-peak hours.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong sizes, leading to frustration among customers.
Cleanliness
While some customers noted cleanliness in the dining area, others reported dirty tables and bathrooms, indicating inconsistency in maintenance.
Staff Attitude
Feedback varied on staff friendliness; some customers praised individual employees, while others described rude or unhelpful service.
Drive-Thru Availability
The absence of a drive-thru was a common point of frustration, with many customers expressing disappointment over the lack of this service.
- MDMatthew DelosaNov 13, 20251.0Manager said they stopped doing monopoly even though my receipt says I earned 2 pieces and the website still says the game is on. Kept saying the games end Nov 23th even though today’s date is Nov 13th?
- RCRobert CavalearNov 13, 20254.0I use my mobile app and drive through
- ASAletta Grace SmithNov 7, 20255.0Was a quick in and out.
- KDKatherine DuPuisNov 1, 20252.0No drive through!! I had my toddler w/me so I had to circle the building, then download the app, then turn location tracking on, then search for the address on Google when tracking did work in the app, then sign up for an account, then verify my account in my email account, order, the get my credit card and fill that info in. 20min later I placed the order. This is RIDICULOUS! You can see where they used to have the drive through. Instead they’re forcing app use so they can collect all personal data on your phone. I’m never coming back. I went here for fast and easy. It was anything but.
- SJSean JordanOct 8, 20251.0This McDonalds continues to fail curbside / drive up service. Its an option but never available, and when available doesn’t happen. Fix the issue or remove it as an option.
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 111 Needham St, Newton Upper Falls?
McDonald's at 111 Needham St is open daily from 5:00 AM to 1:00 AM.
During what hours is the drive-through service available at this McDonald's location?
Drive-through service is available daily from 5:00 AM to 1:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 12:45 AM.
What ordering options are available at McDonald's Newton Upper Falls?
Customers can order via the McDonald's App, online delivery, curbside pickup, same-day delivery, and no-contact delivery.
Which payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer amenities like WiFi and mobile ordering?
Yes, services include WiFi, Mobile Ordering, Mobile Offers, McDelivery, and Gift Cards.
Is this McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restrooms.
What nearby gyms can customers visit before or after eating at McDonald's?
Customers can visit Waju Fitness, Vitality Personal Fitness, My Gym, Atom Jiu-Jitsu & Science, and Gym Source located nearby.
Are there any nearby restaurants or bars where customers can continue their meal or socialize after McDonald's?
Nearby options include Grande Kitchen + Bar, Acapulco's Mexican Restaurant, District 118 Kitchen and Bar, Dave's Hot Chicken, Mickmorgans, and Dunkin' coffee shop.
What shopping and service options are near McDonald's at 111 Needham St?
Nearby are Newton Nexus shopping center, Gardner Mattress store, Johnson Fitness & Wellness Store, Alex & Co. jewelers, Loyal Companion pet store, and beauty salons like PureLuxe and Salon Fabio.