Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
586 reviews
5 stars
221
4 stars
157
3 stars
96
2 stars
37
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including rude staff and incorrect orders.
Food Quality
Inconsistent food quality noted, with complaints about cold, stale, or incorrect items.
Cleanliness
Concerns raised about cleanliness in the dining area and restrooms.
Staff Friendliness
Some reviews highlighted friendly and helpful staff, contrasting with negative experiences.
Operational Hours
Customers expressed frustration over incorrect posted hours and early closures.
- KMKelly MOct 24, 20251.0I went though the drive-thru tonight after a long day waiting in an ER for my family member. I wanted something quick, easy and good. The drive-thru was frustrating, everytime I tried to order the male employee kept interrupting and said no no wait wait. Then a woman came on and said she’d be right with me. After a couple of minutes the original guy took my order… a #7 (Big Bacon Classic) with no mayo. When I got to the window, another guy was there to take the orders and the one who took mine was at the registers. I got my food, got home and found that it had no bacon on it, so it was basically a single… and the center was cold and pink. I tossed it. The fries were ok. They seemed flustered and like they were having some kind of issues so maybe this was a fluke but they had a very bad night I guess. I’m not from here, so unlikely I’ll try again to see.
- JWJ. W.Oct 23, 20255.0I've had the food here many times and it's great for a Wendy's, it's what you'd expect. The customer service on the other hand is genuinely stellar. Had an issue with a delivery order (not on them obv.) and they were kind enough to go the extra mile to help me out, even though they didn't have to. Thanks!
- JAJames AOct 12, 20251.0Says open till 12 online and on door. Lazy people inside said they’re closed cleaning up to leave early. Hire reliable people.
- JTJ TerauchiOct 11, 20251.0Closed dining room early. At 8 pm. Needed to pee!!!!
- NDNathaniel DiazSep 23, 20251.0Not happy with this place they need to stop locking the door you people need to know how to leave the door unlocked for customers we are here for your delicious food and you keep locking a door maybe I should find another place to eat at
Frequently Asked Questions About Wendy's
Is Storey Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Newburyport, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Newburyport, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (978) 462-1317.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Storey Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Newburyport, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at Wendy's on Storey Avenue?
The drive-thru is open every day from 9:00 AM to midnight.
Is the Storey Avenue Wendy's location currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does Wendy's on Storey Avenue serve breakfast?
Yes, this location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides available through the app or website.
What payment options are accepted at Wendy's on Storey Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or the website order.wendys.com for delivery or pickup.
How can I provide feedback or contact Wendy's at Storey Avenue?
You can reach customer care via live chat or phone at 888-624-8140, or call the Storey Avenue location directly at (978) 462-1317. Feedback can also be submitted through Wendy’s customer satisfaction survey online.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posters. Crew members are happy to assist.
What are some nearby places I can visit before or after dining at Wendy's on Storey Avenue?
Nearby places include ConvenientMD Urgent Care for medical needs, Club Pilates and Planet Fitness for workouts, and Market Basket for grocery shopping.
Are there other fast food restaurants close to Wendy's on Storey Avenue?
Yes, nearby options include McDonald's and Jersey Mike's Subs if you want to explore different fast food choices.
How can nearby banks and ATMs assist me when visiting Wendy's on Storey Avenue?
Nearby banks and ATMs like Chase ATM, Newburyport Bank, and Santander Bank ATM provide convenient access to cash or banking services when visiting Wendy's.