Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
594 reviews
5 stars
221
4 stars
160
3 stars
97
2 stars
38
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly at the drive-thru.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing disappointment in the freshness and preparation of their meals.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and malfunctioning soda machines.
Staff Performance
While some customers praised individual staff members for their friendliness and helpfulness, overall staff performance was criticized for being disorganized and unprofessional.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of the location closing earlier than advertised.
- MRMarcel RouthierDec 30, 20251.04 employees today, walked up to counter and NO ONEwould step up and take the order,waited over 5 mins and left. There were 4 other customer, 2 more walked out with us
- THTommi HurleyDec 18, 20251.0They're so worried about drive thru wait times that they'll just make you wait 5-10 minutes before you're allowed to order
- RCRob CDec 7, 20252.0No ketchup, and no salt at counter. One dispenser broken and the other empty. Bad odor throughout restaurant.
- MPMark & Denise PoulinDec 1, 20251.0I ordered an apple pecan salad with no cheese and an extra dressing. I got one dressing and the cheese was on n the salad. Also, my wife ordered a grilled chicken sandwich and got a fried chicken sandwich.
- KMKelly MOct 24, 20251.0I went though the drive-thru tonight after a long day waiting in an ER for my family member. I wanted something quick, easy and good. The drive-thru was frustrating, everytime I tried to order the male employee kept interrupting and said no no wait wait. Then a woman came on and said she’d be right with me. After a couple of minutes the original guy took my order… a #7 (Big Bacon Classic) with no mayo. When I got to the window, another guy was there to take the orders and the one who took mine was at the registers. I got my food, got home and found that it had no bacon on it, so it was basically a single… and the center was cold and pink. I tossed it. The fries were ok. They seemed flustered and like they were having some kind of issues so maybe this was a fluke but they had a very bad night I guess. I’m not from here, so unlikely I’ll try again to see.
Frequently Asked Questions About Wendy's
Is Storey Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at Wendy's on Storey Avenue?
The drive-thru is open every day from 9:00 AM to midnight.
Is the Storey Avenue Wendy's location currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does Wendy's on Storey Avenue serve breakfast?
Yes, this location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides available through the app or website.
What payment options are accepted at Wendy's on Storey Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or the website order.wendys.com for delivery or pickup.
How can I provide feedback or contact Wendy's at Storey Avenue?
You can reach customer care via live chat or phone at 888-624-8140, or call the Storey Avenue location directly at (978) 462-1317. Feedback can also be submitted through Wendy’s customer satisfaction survey online.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posters. Crew members are happy to assist.
What are some nearby places I can visit before or after dining at Wendy's on Storey Avenue?
Nearby places include ConvenientMD Urgent Care for medical needs, Club Pilates and Planet Fitness for workouts, and Market Basket for grocery shopping.
Are there other fast food restaurants close to Wendy's on Storey Avenue?
Yes, nearby options include McDonald's and Jersey Mike's Subs if you want to explore different fast food choices.
How can nearby banks and ATMs assist me when visiting Wendy's on Storey Avenue?
Nearby banks and ATMs like Chase ATM, Newburyport Bank, and Santander Bank ATM provide convenient access to cash or banking services when visiting Wendy's.