CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Newburyport is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some items being overcooked, undercooked, or lacking in ingredients.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude or inattentive service.
Pricing
Many customers found the prices to be high relative to portion sizes and food quality.
Cleanliness
Concerns were raised about cleanliness, with reports of dirty tables and dishes.
Atmosphere
The dining area was generally described as pleasant and comfortable, though some noted it could be better maintained.
VV
vodilosk
Feb 24, 2026
2.0
Not this one … soup was watered down and sandwich sauce was all over my hands shirt and face… looked like a dung castle in the moat…not sure what it is wouldn’t go here again…
SP
Stephen Priest
Jan 31, 2026
4.0
Download the Panera Bread app to save $. It is why I came here for lunch. As another Google Maps reviewer wrote, it is Panera Bread food. I like it and my kids like the mac and cheese.
The parking 🅿️ lot took a little getting use to. It does not connect to Port Plaza. There is a drive through here.
I had the You Pick Two with Ciabbatta Cheese Steak 🥩 and French Onion 🧅 Soup 🍲. Both were okay 🆗 but the soup had very little cheese 🧀 added. Other Panera Bread 🍞 franchises I have visited add more. I ordered a bag of chips and a Agave Lemonade for my drink.
The inside was in good condition and someone was wiping down tables. Wifi available. A small fireplace is inside.
I would eat here again.
DG
Darlene Glidden
Jan 20, 2026
1.0
I am extremely unhappy. Do not waste your time and money to go their for a hot cup of coffee. You are better off going across the street to Dunkin Donuts and having your coffee made just the way you like it. Every time I go through the drive threw my coffee is cold. I have to physically go in and make it myself. Even then, it isn't guaranteed to be hot. The water for tea isn't hot either. I have seen people come in and reheat their order using Panera's microwave. It is not worth the time, money & frustration. They are well aware of this ongoing issue and they refuse to rectify it. This is unacceptable, and they will not get any more of my money.
JJ
Janice
Jan 17, 2026
5.0
Seamus in the newburyport drive through was extremely courteous and professional. You have a keeper!
NT
nancy thibeault
Dec 23, 2025
1.0
Today ordered a hot Madagaska latte and half tuna. On way took a sip…black decaf says label and half tuna was a whole one !
It was a take out ….