Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Newburyport, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
327 reviews
5 stars
136
4 stars
53
3 stars
44
2 stars
20
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Staff Attitude
Several reviews highlighted negative interactions with staff, describing them as rude or unprofessional.
Food Quality
Inconsistencies in food quality were noted, with some customers receiving undercooked items or incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good coffee, indicating that experiences can vary.
Cleanliness
A few reviews mentioned that the location was clean, which was a positive aspect amidst the complaints.
- JJJackAug 23, 20251.0Poor service, long wait times, and average food for Dunkin. Management needs to hire more people and staff this place all the way! How is it 6am on a weekday and you have 3 people working? This place is so bad I started drinking Starbucks.
- DHDianne M HarrellAug 13, 20254.0Everybody has to get on the same page but how much that you're supposed to add of everything that goes into one of the drinks please Thank you
- KPKiera PowersAug 12, 20251.0Horrible Dunkin. Attitude at the speaker when ordering. The drive thru took about 20 mins with only two cars in front of me and messed up my order. Very rude at the window too. Will not go back.
- JSJohn SanchezAug 12, 20251.0This place is a complete joke. On any given day you’ll spend 20 mins in an inescapable drive thru lane while the workers inside lick the windows rather than do their jobs efficiently. Save yourself the time and avoid this place.
- JAJon AlexanderJul 23, 20251.0Just brutally slow service with multiple staff that are just plain rude. I've had multiple 20+ minute waits here - very poorly run location - avoid if at all possible
Frequently Asked Questions About Dunkin'
What are the regular business hours for Dunkin' at 167 State St, Newburyport, MA?
Dunkin' is open Monday through Saturday from 4:30 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' offers delivery service and curbside pickup is available.
What special holiday drinks are currently available at Dunkin'?
During the holiday season, try the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What types of food and drinks are served at this Dunkin' location?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and other comfort foods for breakfast, lunch, brunch, and dinner.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
Does Dunkin' welcome families and children at this location?
Yes, Dunkin' welcomes families and children at this location.
Are there any nearby places I can visit before or after grabbing a coffee at Dunkin'?
You can visit nearby spots like Michaels Harborside seafood restaurant for a meal, or get your car washed at Clipper City Car Wash. Enterprise Rent-A-Car is also nearby if you need rental services.
How can public transit users find Dunkin' in Newburyport?
Dunkin' is near the Keolis Newburyport Layover Facility, making it convenient for public transit users to stop by for coffee or breakfast.
What other food options are close to Dunkin' if I want a different meal?
Nearby food options include Subway for sandwiches, Domino's Pizza for pizza and chicken, Leo's House Of Pizza, and Pomodori for pizza and sandwiches.