Business Details
About
Mexican Restaurant
Chipotle Newburyport Rte 113 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
354 reviews
5 stars
83
4 stars
29
3 stars
20
2 stars
30
1 star
192
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty tables, floors, and food prep areas.
Service Quality
Customers frequently reported poor service, including slow staff, incorrect orders, and unhelpful attitudes.
Food Quality
Many reviews mentioned issues with food quality, such as undercooked rice, stale chips, and incorrect portion sizes.
Staff Attitude
Several customers noted that staff appeared unfriendly or uninterested in providing good service.
Consistency Issues
Frequent complaints about inconsistent food preparation and availability of ingredients, leading to dissatisfaction.
- DBDen Bounegru2 days ago1.0The amount of food in bowl was at low , comparing to many others Chipotle restaurants I have tried , just keep in mind to ask for extra stuff so you can make it a normal portion!
- RRRobert Rivera3 days ago3.0Unfortunately, my experience at Chipotle was a letdown 😔. The food was not fresh and it showed in the taste. The burrito was cold and the meat lacked flavor. Service was quick, but it didn't make up for the lack of quality in the food. Hope they improve their prep process to offer a better experience. ⭐️⭐️
- TBTeremun BeardNov 12, 20251.0I came here and ordered a simple chicken bowl. I was honestly surprised when the worker gave me a decent amount of chicken knowing how chipotle is so skimpy with their portions. When i got the register i also added a small chips and queso and the register worker told me my total was $19 dollars and walked away. Reasonably I was confused because how does a normal chicken bowl and small chips and queso cost $20 dollars?? I wait the minute and a half while she prepares a drink and tries to look busy and she returns and i question the total saying i ordered a small chips and queso. She then goes "yeah I got a small chips and queso here..." then pauses. I replied "So why is my total 19 dollars?" She then replies saying "Ohhh thats because this is double chicken" refering to my bowl. Keep in mind I did not order double chicken. I then continuously repeat how I did not order that with her countering and saying that according to company policy that was double chicken in my bowl and I needed to pay the extra $5 dollars. She then says shes gonna go ask the worker who made my bowl if I got double chicken in a way to try and call my bluff. I told her go ahead and the worker who made my bowl confirmed I did not order double chicken. The cash register worker then, acting all haughty and refusing to apologize, goes "well according to company policy this is a double chicken serving, but I will allow it just this once." Shes acting like shes the governer of chicken portions give me a break lady. So i get my bowl and I leave. I'm never coming back to chipotle ever again and this solidified it for me. I barely gave them a second chance when I came here and this was a terrible experience. Never again will I be ordering here in my life. If you want to be charging so much money for a generic meal of chicken, rice and beans, at least try to make me feel good about it. My rating for Chipotle and especially this location: Service 0/5 Taste 2/5 Cost 0/5 Will I return? NO
- MMMpa7698Oct 13, 20253.0Its good and better than other ones I've been to. The only thing is the chicken is way to salty.
- KTKipper TvOct 5, 20251.0This isn’t the first time we’ve had a bad experience at this chipotle. Me and my sister came in and they literally only filled her bowl halfway. She ordered a bunch of toppings, and they were so skimpy with them. She literally only got four pieces of lettuce that we counted, and it was wilted. I’m usually not the kind of person to leave a bad review however, as I said, this isn’t the first time something like this has happened. I even found a chunk of chicken in my queso, and I am a vegetarian. If you’re considering ordering from the chipotle, just go somewhere else.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Newburyport serve?
Chipotle offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
What are the operating hours of Chipotle Mexican Grill at 47 Storey Ave, Newburyport?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Newburyport?
It is located at 47 Storey Ave in the Essex area of Newburyport, MA 01950.
Does Chipotle Mexican Grill in Newburyport offer online ordering?
Yes, customers can order online via their website or the Chipotle app for convenient pickup or delivery.
How can I contact Chipotle Mexican Grill in Newburyport?
You can contact them by phone at +1 978-961-0207 or email at MA.3487.Newburyport@chipotle.com.
Is Chipotle Mexican Grill welcoming to LGBTQ customers?
Yes, this location openly welcomes LGBTQ customers.
What are some nearby places of interest around Chipotle Newburyport?
Nearby places include Papa Gino's pizza restaurant, Rite Aid pharmacy, and Ohana Kitchen, a Hawaiian and sushi restaurant, which you can visit before or after your meal at Chipotle.
Are there fitness or wellness centers near Chipotle in Newburyport?
Yes, Planet Fitness gym and Pure Barre fitness studio are close by for a workout either before or after dining at Chipotle.
Where can I find grocery or health-focused food options near Chipotle Newburyport?
Oola Bowls Newburyport, a health food and smoothie bar, is nearby for those interested in nutritious food options alongside Chipotle's menu.
What other services are available nearby Chipotle Mexican Grill in Newburyport?
Nearby services include banking at Santander Bank, dry cleaning at Port Plaza Cleaners, and mobile phone retailers like Verizon and Russell Cellular.