Wendy's

3.7
1348 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in New Bedford, MA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Bedford, MA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1095 Kings Highway, New Bedford, MA
02745, United States

Hours

Reviews

3.7
1,348 reviews
5 stars
529
4 stars
315
3 stars
226
2 stars
89
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, slow order fulfillment, and frequent mistakes with orders.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Cleanliness

The restaurant was frequently described as dirty, with reports of sticky floors, unclean tables, and unpleasant odors.

Staff Attitude

Customers noted unprofessional behavior from staff, including swearing, lack of courtesy, and negative attitudes towards customers.

Wait Times

Long wait times were a common complaint, with customers experiencing delays in both drive-thru and in-store service.
  • JT
    Jason Taylor
    Nov 13, 2025
    2.0
    Quite possibly the slowest Wendy’s I have ever been to and they have a robot take your order. So what’s the slow problem that should free someone up!
  • NG
    Natasha Gonzalez
    Nov 12, 2025
    1.0
    Upon walking in my family was looked down on, and I’m not sure what the joke was about but they were all laughing it seemed like we had 5 heads each. It was about 8:15 the latest and you could feel the instant hate because we came in and didn’t seem like they wanted to attend us. Once putting the order they guy who I am assuming was the manager since he was wearing blue and didn’t even look like he had a uniform on he was cursing and aggravated constantly looking at his phone and basically throwing the fries in the bag. They all made us feel completely uncomfortable and like we were a huge inconvenience to them. Mind you my family was very respectful and quiet and when we left we cleaned their tables and left everything as was. it was such an issue to serve us we made sure we didn’t leave any mess behind. This was the kings highway Wendy’s and really their behavior was so unprofessional and rude and swearing behind the counter lucky my kids sat right away if not they would’ve heard his nasty words. This was terrible customer service Wendy please do better with the people you hire because clearly they all need a few more trainings of how to treat the customer
  • SD
    Stephen T Dion
    Oct 15, 2025
    4.0
    i go to this wendys atleast once a week. as long as you are not going in the early morning or late at night it is usually good quality food. i usually get a couple of double stacks and some fries. i like and hate the AI they got taking orders. haven't gotten a bad order yet but if you ask it to summarize what you order it cant. somtimes it will at the very end of the order. i will say staff is usually good when i go sept yesterday when i asked for my card back after the women gave me my food and tried to close the window without my card. that women gave me one hell of a death stare just for asking for my credit card back.
  • KS
    Kara Santos
    Oct 9, 2025
    4.0
    Everything was great including staff ..my issue is with the non person taking orders felt like a job interview rather be a person
  • KM
    Kenly Mackenzie
    Sep 1, 2025
    2.0
    To cold I thought I was going to freeze to death

Frequently Asked Questions About Wendy's

Is 1095 Kings Highway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.